Appointment Booking Cowlendar

Appointment Booking Cowlendar

Reviews (1,949)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the booking process on Shopify, highlighting its user-friendly interface for both businesses and customers. It effectively manages reschedules and integrates seamlessly with platforms like Zoom and Google Meet. Key features include multi-day, customizable, and group bookings. Exceptional 24/7 customer support is also noted, with the team being proactive in implementing feedback and enhancing the app.

December 7, 2022

Esta aplicación es una de las aplicaciones más irritantes de Shopify. Cada vez que trato de ir y agregar una página de reserva, intenta cobrarme. Cada vez que hago clic en algo, intenta cobrarme. Solo quiero probar y usar el plan gratuito antes de poder pagar. No tengo problema para pagar PERO POR QUÉ QUIERES COBRARME CADA VEZ. Ni siquiera puedo hacer una página de reserva. Estoy tan frustrado. Mejore su aplicación

lafracias
France
About 4 hours using the app
Penida replied March 31, 2023

TL;DR : it's a fake store. Don't mind this review.

Here are the facts.

Fact #1 He has also left a few other 1-star reviews on other booking apps (such as this one : https://apps.shopify.com/appointly/reviews?rating=1 ). My best guess would be it's shop owned by a competitor as he's targetting apps that rank high for keyword such as "booking" and "appointment".

Fact #2 : He is on a paid Shopify (costing him 468€/year) which allow him to leave review but somehow its store has never been published for the past year. Neither a domain has been purchased. The only purpose of this store is to leave bad review. Feel free to check that yourself : https://lafracias.myshopify.com/ .

Fact #3 : I sent him a few emails (dec 7th, dec 12th, dec 16th, dec 23th) offering him the Premium version of the app for 3 months so he would see he it fits his needs. He got back to me saying he would try the app again but in reality never did which made me think he had no intent to even use the app in the first place. He just wanted to leave a bad review no matter what. Proof of that : https://ibb.co/dbDKDdZ

Fact #4 : the review is simply not true. You can try Cowlendar and click on "new booking page". It will only ask you to upgrade to the premium version if you click on one of the premium features where it's clearly written "premium feature" with a star next to it when the feature is a premium one. Also all those feature are located in a "premium features" box at the very bottom of the page. For the record more than 3,000 shops are using the free version of the app on a daily basis, registering more than 50,000 bookings per day. It's really free as long as you don't need the premium features.

I believe I found out (as of march 31th) who was behind that review. I just want to let you know I'll submit everything to Shopify and I will file a complaint for public defamation to my nearest police station today. Being bullied online by someone hiding under a fake name and a fake store is not something I - nor Shopify - should take slightly.

On a side note : If you are reading this review and are unhappy with my app, I strongly urge you to leave me a constructive negative review to give me a kick in the butt. If the 1-star review is due to a issue/bug with my app, I will do everything in my power to fix that issue/bug and I will deeply apologize for any harm caused to your business.

April 8, 2023

Super , je viens de découvrir et très satisfaite pour le moment !Service client ultra réactif et j'ai obtenu ma réponse de suite

In'oui
France
7 minutes using the app
October 1, 2023

nice app no headaches

The Gamaturium
United Kingdom
6 minutes using the app
July 30, 2023

Great product, flexible enough for you to do what you would like to, easy setup and most of all, with Leo, great and instant support!

LoveTriangle
India
5 minutes using the app
January 13, 2023

Me parece muy práctica para usarla y fácil de configurar en la tienda además de ser agradable a la vista del usuario

Carlos Jimenez
United States
About 2 hours using the app
November 10, 2022

Nos ha permitido realizar reservas de forma sencilla e intuitiva desde nuestra web. Una aplicación muy recomendable.

BODEGAS TOBAR S.L.
Spain
4 minutes using the app
June 23, 2023

So finde ich die App ganz gut. Aber dass ich alle Produkte wo man einen Termin vereinbaren muss, einen eigenen Kalender erstellen muss nervt etwas.

Elektro Pelkmann
Germany
About 1 hour using the app
November 30, 2022

Leo helped to remove the branding for free. This took him literally seconds. Customer service was excellent.

Vera Wine
Australia
3 minutes using the app
April 23, 2023

SImple à configurer et efficace. Il ne nous reste plus qu'à voir comment l'aplication se met en place et fonctionne au quotidien.

K Pakome les Autres
Guadeloupe
About 1 hour using the app
March 16, 2023

I have just downloaded this App and all looks really good. The customer service has been incredible. Leo has answered all my questions gone above and beyond. So far so good! I have high hopes for this app being an easy solution to our diary problems!

Flora Bhattachary Fine Jewellery
United Kingdom
About 1 hour using the app