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Great service to help get it installed.
I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.
Wanted to love this as a huge crowdfunding supporter and this app would be perfect, and support did respond to requests, but customization way too limited, and not too thought out yet... % way too high, and to add a monthly fee on top of that sealed it... uninstalled
Remove all monthly fees, since no reason to pay for something if you dont have a product to list on it... Some sites might only have a few products a year... while some it might be every product. So only fair to pay for something when we are getting money, not for something not being used... Hopefully they will revisit this pricing structure in the future as thus a huge problem in crowdfunding is the % paid to the site/in this case spur-i-t. Should be not funded=$0 fee, funded=1% simple, and no monthly fees. Also need to figure how to not charge backers just like kickstarter does which is a huge problem that must be solved and one of the basic cores of an app like this. I'll fund all the time on projects yet I may not have the funds immediately when i'm funding any many buyers are the same way... just need that $1 charge to go through and should create a duplicate order if funded for the remainder of the backed amount which shopify should be able to handle that fine.
Not only does this app work better than the more popular app I used previously, this company has excellent customer service. They are available 24/7 via online chat or phone.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for.
Please let us know if you have any other questions!
Awful - seriously a JOKE!!! All I wanted was a donate button. Pathetic. Complete waste of time and resources.
The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.
Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.
Very happy with this app and it's ability to select any product I would like to use in a crowd funding campaign. Whether it be for a new product or for fundraising.
It is always useful to know whether or not my clients will buy my products before I have to spend money on product development and purchasing large orders.
I would highly recommend this app.
Excellent and fun way to raise revenue on NEW PRODUCTS!! Very easy to integrate!
I installed this app on 12/1 and they still can't get it to function correctly on our website. We are using a standard "free" Shopify template. Probably could have coded a version myself by now. Three times they said they fixed the issue but it's still doest' track our campaigns sales, which is kinda the point of the app... I do not recommend this product.
Apparently the software is difficult to operate and I didn't find any contact information for your human.
We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via support@spur-i-t.com email address.
Grossartige Unterstützung von Eugenia und dem restlichen Team. Meine Anliegen wurden schnell und unkompliziert, vor allem aber zu meiner vollsten Zufriedenheit gelöst. So soll Support aussehen! Danke.
Great support during installation and configuartion. I´m gettin almost immediate answer to my questions. The app is flexible and met my expectations.
Eugenia is a genius. She fixed all the parameters of my campaign. In 10 minutes, it was all over. Thank you to this company for giving us the opportunity to self-finance by creating our fundraising campaigns on our own website. God bless you
The best app I found for crowdfunding with fully costumization. The support team is awesome and ready to help anytime. I totally recommend it!
Very fast support and they solved the problem for me. Was a really good experience thank you. Would recommend this for others
I have now put this app to the test and it does meet the requirements I have. But what is even better is the fact that customer service is great. I have only positive things to say about the service I have received. Even when suggesting and requesting features that were not yet available, they went out of their way to find a solution for me.
Also, they have always been available for questions and support. Which is quite impressive actually. Now that I have the app working as I want, I look forward to using it going forward.
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
Good app and great service to make adaptations tailor made for our store! Highly recommended if you consider!
I tested the app about all campaigns.
And I choose Crowdfunding Manager
It answers all of my needs. And the support team at
Help me every step
I am so happy with the Crowdfunding Manager! I highly recommended! Perfect support at any time! Perfect application in every aspect!
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
Easy to set up, and any questions we did have, were answered quickly by their support.
Great app!!!!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for.
Please let us know if you have any other questions!
Amazing app that really extends functionality on the Shopify platform. Thank you for such a great product.
Great and timely support.
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
It gave me all I needed to create a crowdfunding campaign. Easy to use and looks so good! Best way to start raising funds for further production.
I like this app. Thanks!
Thanks for your review and recommendation! We're happy you're finding it easy to use, and are able to gain so much value from it.
Feel free to contact us if you need any assistance
I like this app. It works great
Terrible explanations of how to set up the campaigns and embed on your sites.
Great on support. Will to work with the customer to make sure things will work smoothly
The app gives you what you need. It's highly customisable. But what's better than the app? The support. They're always available for an answer.
This app works well with my crowdfunding project. THANKS!!
Such a great app! It has helped our store a lot! Keep up the good work
I'm asking for a refund, this app is faulty, unattractive, and tech support will not respond.
Cool app. Could be better. Kind of bare bones but functional though. Hopefully will get better. 4 stars. Would be 5 stars if priced lower. Shouldn't be 20 dollars per month at this level of development. Maybe 5 plus the 1.9%.
This App is phenomenal. It has helped scale my business. Cowdfunding is in it's infancy stages and this App, makes it low hanging fruit to take it to the next level. I had a company quote me 35k for the same functionalities. Crowdfunding Manager is highly recommended!
Just uploaded the app! It was easy and I'm so excited to start using because now I can offer my customers great coordinated clothing designs from my new line and not worry about my manufacturer's minimums.
Update - last week I uninstalled the app thinking that I could find something better . After exhaustive research this still looks like the best option for me to offer pre-orders. I am using Ignite Payment Gateway with this app because unlike Shopify Gateway, they allow for payment authorization and capture later once the campaign funds!
Qaulity app this helps us tons here at Need A Car http://needacar.co.za
I love this app. It totally runs our store. Without crowdfunding, my cogs include all kinds of incorrect guesses about sizes, popular colors, etc. Putting crowdfunding on my site allows me to reduce those cogs, and reduce the price to my customer.
Customer service from the app is incredibly responsive - although I think they live in a time zone other than mine, so it's usually the next day. They are willing to work with me to do just about any new / different thing.
I appreciate that I can customize just about any part of the customer interface.
In response to the person who said that they have to figure out how not to charge until fulfillment (or reaching of goal), I'm afraid that's a Shopify thing. The reason to have the crowdfunding app on your site is so that customers can also buy other items from your store at the same time. Therefore, the checkout gateway is Shopify's, not Crowdfunding Manager's.
Some of the language they use was not clear to begin with, for example, I did not understand what it meant to archive a campaign. But, once you tinker with it, it actually works perfectly.