Overall rating
3.6
Counts per rating level
  • 51% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
December 21, 2023

The support for this app is terrible. I would not use this app.

Cult Crush
United Kingdom
About 1 month using the app
December 31, 2023

not working properly

Wowza Toko
United Kingdom
7 minutes using the app
December 22, 2023

I didn't help at all; my page's speed score decreased even more, and after uninstalling it, even though I reduce the images or remove applications, it doesn't improve. It doesn't go beyond the index where it was. It made my store even slower.

BLEEPOT
Panama
23 minutes using the app
December 15, 2023

no se...

hogares bonitos
Spain
4 minutes using the app
Edited December 8, 2022

We have installed you app, got paid version but still no media optimisation. We have installed it in our store as there are lots of heavy images used, but for couple of days it shows improvement and than get back the same speed look like not effect. Please check or stop fooling people

removable-veneers
United States
14 days using the app
Videomagic replied December 13, 2022

Thank you for writing to us. We checked our systems to understand what's going on with your account. Our app is ML/AI based so it learns as it optimizes your store. The more data it cycles through, the better it gets at optimizing for your specific requirements. You have used our app for two days, and that is sadly not enough time to judge the performance of an app like fastshop. If you are willing to give us a chance, we're happy to have our team of engineers specifically monitor your store and identify how our app can best benefit the user experience of your store. Please write to us at plugin@crunchmediaworks.com and we will be happy to work with you.

August 31, 2022

My store was at 38 when I installed this app. After running the app it is now at 29. It doesnt work.

brittanymyra
United States
6 days using the app
Videomagic replied September 2, 2022

Hi. We have emailed you more than once to troubleshoot and resolve this but haven't heard back from you.

You signed up for our free plan - which is great for stores with less than 500 product images. Our paid plan covers stores that have more than 500 images and also videos, which is what we'd recommend you use for your store. When a store loads for a user, one cannot determine how they will filter and sort products. Any product and its related media could load, including the ones you have left unoptimized. This means that the better approach for bigger stores is to ensure their entire product gallery is optimized instead of just one small chunk.

We also ran a quick test to see exactly what is affecting your store's speeds and found that your store has other problems in its backend, and not so much media compression. While heavy media files are a big contributor to slow load times, they're not the only factor that require fixing.

Fastshop is a great solution to solve the heavy file size problem but it cannot help you with all the other problems we noticed on your website. We'd recommend moving to a paid plan, and hiring a robust SEO team to optimize your store's entire backend.

We hope this helps.

September 2, 2023

The app is stuck on the loading screen

Level Up Life
United States
3 minutes using the app
May 2, 2023

Free Trial only increased my store speed by 1 point. Unfortunately, this did not build enough confidence for me to want to invest in the paid version.

Adam's Gear Solutions
United States
5 minutes using the app
Videomagic replied May 29, 2023

Hi Adam,

Thank you for your review. As you would have seen, the free plan can only optimize upto 50 assets, if the number of assets are more, then you would need to full plan. Please do see if the image sizes have been optimized as promised.

We would love for you to reconsider your review as we dont believe it reflects the value our app provides.

September 4, 2023

Eternaweve
United States
16 minutes using the app