Reviews (1,110)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving site speed and SEO by effectively optimizing images. It automatically compresses images, adds alt text, and optimizes filenames, with some merchants noting up to 51% reduction in image size, leading to faster page loads. Features like automatic optimization of new images and before-and-after sliders are particularly appreciated for continuous improvement and visual proof of optimization. The app is also praised for its user-friendly interface and minimal need for manual intervention, allowing efficient background operation. Support is described as responsive and helpful, enhancing merchant satisfaction.

Edited February 18, 2020

This app is very user friendly for beginners. They had some you-tube videos to show you in how to use it in greater detail, which I appreciated! Definitely would recommend!

Cara Keepsakes
Canada
About 3 hours using the app
February 15, 2018

Easy to install, easy to use.
Highly recommended!

Museum Bookstore
United Kingdom
About 3 hours using the app
October 23, 2016

Worked well, compressed my entire store in 15 min and reduced by 38% without any noticeable difference. recommended.

Bell Tent Boutique 2
United Kingdom
About 3 hours using the app
Edited September 14, 2019

It actually made my load time worse!! From 4.8s to 8.8s! Would not recommend using this app for your store

Tokoro Cases
Canada
3 days using the app
Space Squirrel Ltd. replied November 7, 2019

Hi there,

We're really sorry that you had trouble with your site loading speed. Our entire business is speeding websites up, so we naturally take this type of matter very seriously.

Immediately after hearing of your site speed degradation, we conducted a thorough investigation of your site. On Pingdom Website Speed Test, we saw a load time of 1.5 seconds and the longest loading elements were not images but rather other apps you had installed. https://tools.pingdom.com/#5b4c5269b0800000.

It appeared that Crush.pics did exactly what it was supposed to (reduced overall image file size) and your speeds are now well faster than average from what we can see.

After bringing these findings to your attention; you confirmed, agreed and promised to revise your review accordingly. Sadly (after numerous attempts to contact you) we haven’t heard anything since then.

We appreciate it can be a complicated process troubleshooting the root cause of problems like this, and we do hope everything is still running smoothly with your site. If you have any further questions, or if we can help you in any way, don’t hesitate to re-establish contact with us.

-Dom, Co-Founder

July 27, 2016

Very happy with the speed and ease of use! Great app! :)

Blue Moon Crystals Jewelry
United States
About 2 hours using the app
Edited May 11, 2018

Terrible...ran the compress and rename routines...it showed magnificent results in control panel. Then checked...the alt tags werent hahaged, file names not changed, and no compression when I looked at the actual files.. Will be removing this...

The Italian Knife Maker
United States
3 days using the app
Space Squirrel Ltd. replied May 17, 2019

Hi,

We are very sorry to hear that you experienced problems with our app. After our support team contacted you, we determined that you were having problems with compressing images stored in Shopify's Files (Shopify Admin » Settings » Files) section.

Unfortunately, Shopify doesn't allow third party apps access to these files so we, or any other app, are unable to compress them. However, Crush.pics does provide a Manual Upload feature that allows you to compress images before adding them to the Files section.

We have issued you a full refund and are sorry that Crush.pics didn't work out for you.

If you would like to learn more about how we can help you compress these images please email us at support@spacesquirrel.co

-Dom, Co-Founder

January 18, 2021

An hour into using and its already worth the price of admission. Thank you for helping us save time.

The Goat Track Social Club
Canada
About 2 hours using the app
November 12, 2023

super

MT SPRT
Bulgaria
About 2 hours using the app
August 26, 2022

Really easy to use, and does exactly what it says on the tin! would appreciate more apps that are like this

The Clay Cloth Company™
United Kingdom
About 2 hours using the app
May 6, 2017

Am loving this app! Have compressed all my images & used the SEO function not a problem at all, saved me hours of manually doing it myself, thanks alot!!!

Style Junction Online
Australia
About 1 hour using the app