Reviews (11)

Overall rating
3.9
Counts per rating level
  • 36% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 18% of ratings are 1 stars
September 20, 2024

When the application works, it works great. The only issue I have with the application itself is that it calculates the fee before tax, and my merchant charges us after tax.
There have been times when the system goes down. It can be frustrating, but usually it only takes contacting the help center and they are quick to investigate and fix the problem.

SR Mulch & Grinding, Inc.
United States
12 months using the app
MerchBytes replied September 22, 2024

Hello! Thank you so much for your feedback! Unfortunately, sometimes Shopify POS may not work because of problems on the Shopify servers, and our app becomes unavailable too :(

As for the fee calculation, yes, it’s one of the current technical limitations There is no way to put it after the tax, so we await the next Shopify POS updates that bring such an option to implement other fee types. And, your review helps us to prove to Shopify that merchants really need such fees. Thanks again!

November 13, 2023

I've given this 4 stars but may adjust after using in the real world. From our testing it works great and provides a simple solution for adding credit card fees using POS. It would be excellent if it was fully automated but for now I'll take this option as it is since it seems to be the only fee app that is actually working as expected. The other two I found simply are cumbersome and do not work with POS.

Altrela Products
United States
About 1 month using the app
MerchBytes replied November 14, 2023

Hello,

Thank you so much for your review. Yes. We are also waiting for new technical abilities on Shopify POS to implement the automatic apply fees functionality. We will immediately add that feature as soon as it is possible for third-party developers.

Thank you for understanding and feedback.