Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to enhance website customization, especially on product pages, which improves the shopping experience and ensures consistency across listings. It supports a variety of field types like HTML and iFrames and is particularly useful for stores with large catalogs due to its bulk upload feature. The app is also noted for its reliable performance and exceptional customer support, with team members like Patrick and Kenny being praised for their responsive and effective assistance.
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I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.
Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.
We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co
Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)