Reviews (3,057)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing volume discounts effectively, which helps increase average order values. It supports various discount types like flash sales and bundle discounts, ideal for B2B businesses. The app is easy to install, has an intuitive interface, and integrates seamlessly with Shopify. Merchants also praise the responsive customer support, which resolves issues quickly through live chat.
Refine
-
By rating
We used this for a while with some success, however it then began giving 100% off discounts to our customers with no explanation. We urgently wrote in to Shopacado, and they immediately stated this was an issue with Shopify. After days of lost money, and investigation from Shopify, they determined it was indeed this Volume Discount app causing customers to receive 100% off. We went back to Shopacado whose reps only reluctantly accepted responsibility. They then disappeared from the chat for over 24 hours. When we finally reached them, they said "we're working on it". To make matters worse. even disabling the app left our script broken. Seems like it would have been a great thing had the developers cared, but our experience is that the risk by far outweighs the gains with this one.
Excellent app and customer service is top notch. Fast and friendly support! A credit to Shopify I highly recommend using their app.
Great and fast service! After 5 minutes my problem was solved :)
The service fast very friendly and they are talking english.
I used this app to just have the discounts automatically applied, I did not need a widget. They made it super simple, I also had an issue with the price that was showing in the create and their support team replied in less than 5 minutes and figured out the problem and solved it in less than 5 mins. Amazing experience.
Great app, awesome customer service. Highly recommended, easy to setup and use. Hopefully our AOV will increase while using this app.
We just started using the app. We were excited about the combination of roles-based (tagged customer) offers in addition to bulk pricing. After our initial test, we did not see the expected results. We contacted the support team via chat and they responded in less than two minutes. Within five minutes, they recognized our theme was not supported by their backend, updated their backend, and we are now live! The support team was quick, friendly, and highly competent.
When we used the trial, the app worked flawlessly. So I knew I wanted to use it for our big holiday sale. When we next downloaded the app it wasn't working the way it had before. But no worries! The dev team came to the rescue quickly, with amazing communication, to fix the issues. The app is so straightforward and easy to use. Would highly reccomend.
i love this i get a higher order value and everything is much easier when using this app you should get it.
Great app! very easy to use and customer service is very helpful, quick to respond and fix whatever I need, and will recommend to others! xx
wirklich gute App mit vielen Einstellungsmöglichkeiten.
Keine Wünschen bleiben offen, der Support hilft schnell und unkompliziert