Reviews (3,049)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective volume discounts and upsells. It integrates seamlessly with Shopify, automatically applying discounts at checkout and is compatible with various themes. The setup and management of discount configurations, such as flash sales and bundle discounts, are straightforward. The app is reliable, handles multiple product discounts smoothly, and offers excellent customer support, with team members like Nivi, Syed, and Pavi often praised for their responsiveness and helpfulness through live chat.

June 11, 2023

This app is very customizable and the support was fast and very professional. Works well for my store.

My Store
United States
1 day using the app
May 16, 2022

A couple of the discounts I created weren't integrating with my theme and after messaging the guys at Shopacado they were on to it within minutes. (also on a Sunday) Great service and easy app to get up and running. Stuart
Flexifelt Australia

Flexi-Felt Australia
Australia
1 day using the app
May 25, 2022

We installed this app for a volume discount, it works pretty well. Support was fast and reliable for a small issue we had. I would recommend it.

NUR ITALY
United States
About 1 month using the app
May 27, 2022

Been using this app for over a month now, and I'm stopping right now before they charge me for another month. Here's my honest review. It took about 30 minutes after installing the app, before they reached out asking for a 5-star review. I refused, until I have tested the app thoroughly, and boy was I in for a treat. The app wasn't calculating discounts correct for the products that I had on volume discounting, along with other products that had a static discount set on Shopify itself. And the app did not take into account some specific products, where I'm not allowing discount codes to be applied through Shopify's own discount code settings. When entering a discount code through the cart page (that the app provides, because the discount code field during checkout is removed/reserved for their app to be able to handle the discounts) it returns an error code, no matter what settings I apply through their app settings page. After contacting support for over two weeks regarding these errors, I haven't moved forward an inch. Several supporters are writing back to me telling me I have my app settings wrong despite the fact I sent detailed instructions on how to simulate my issue, and that the problem is 100% linked to their app. This app is probably good for the simple stuff, but if you're looking to make some mixed combinations with some products that have volume discounts, some that have static discounts and some products where discount codes should NOT be applied to - then you're better off looking for alternatives. The result of using this app has caused me more headaches than any good, with customers placing orders that were calculated wrongly, and I had to manually do partial refunds.

Tuttishop.dk
Denmark
About 1 month using the app
April 21, 2022

Having a great experience with support. Helped me out with some of the settings. Highly recommended.

Positive Healings
United States
1 day using the app
May 20, 2022

Very good service! and this app works well. I'm sure it will help you improve your conversions. It's worth you having!

YIFU DISPLAY
China
1 day using the app
November 28, 2022

Fantastic app, easy to install and use. Best app for quantity break pricing. Support was super quick and helpful

Nationwide Trailer Parts Ltd
United Kingdom
1 day using the app
November 30, 2021

Thanks Pavi for taking the time to help me understand how the discount works with Volume discounts versus promo code from Shopify.

Sentier du Petit Pingouin
Canada
1 day using the app
March 17, 2023

Great app to use for creating product bulk discount, and the customer support service is excellent. You can always get their reply immediately, and all your issues will be solved just in a minute. Strongly recommend!!!

One Display
Canada
1 day using the app
September 27, 2023

I have tried at least 10 different apps that would allow me to give my customers a discount based on buying two different products in our catalog...but Shopacado is the only one that would work the way we wanted it to (selecting different products instead of the same product in order to receive the discount). Not only did the app do what we needed it to, but the support is quite literally some of the best I've ever had. Pavi went out of her way to help me get everything set up and tweaked to fit our theme, and I'm so happy with how everything turned out. Thanks again, Pavi!

Defiant American Apparel Company
United States
1 day using the app