The app server crashed recently and we lost all my data and customization options. The team was UNRELIABLE and offered NO REFUND or BACKUP to restore my customization options on our store.

We've invested a lot of time and cash in this app to make it fit our standards and now it's all gone because of a glitch in their servers.

We would NOT advise using this app if you have a serious customization business.

• Edit* I too experienced this server crash. I did lose everything. That said, I was given a refund, and support did what they were supposed to. Support. While I have to start over again, I am going to reinstall and start again, trusting the designers have fixed the problem and it will not happen in the future. I am leaving my rating at 4 stars because it is a decent app that is more affordable than others, and support does in fact care. *End edit* I tried a few other designer apps and this one was far less complicated than any of them and has more font options as well. Did have a little bit of an issue trying to figure setting it up at first because I'm still new to this, but these guys had me up and running in no time! Response time was great, and they were very helpful. This app is hands down the best value without a doubt. Allows your customer to personalize anything in your store that you choose, and you can set the items up with very minimal effort. Wish I could have more variants without having to individualize each product, but aside from that, I'm very happy with my decision to use this app. I'm sure it can be done, but I can't afford an extra charge atm.

Wonderful app. I truly recommend it if you want a product in your store to be customized. Also the staff assist you with the installation and respond to every email. Truly great. Thank you for helping me out in my store www.wrapmogul.com