Reviews (18)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
September 18, 2025

We have used most, if not all, of the customisation apps available on the shopify store. However, this one is the BEST by far. I did the customisation of over 100 different clothing in less than 2 hours as a complete newbie to the app. Any problems I get, I am rest assured that the support team get back to me on that day, whether it's 8am or 8pm, and they are consistent with their work and help us solve any problem we get. Thanks to all at of the team that manage this app - it's a real game changer for all customisation stores

Perham Prints
United Kingdom
2 months using the app
February 15, 2025

Terrible customer service, they never respond. The app is clunky and works half the time other times doesn't. I do not recommend this garbage. Now I cant get unsubscribed total scam!

SLC Wear LLC
United States
13 days using the app
March 2, 2015

These guys are great - app is easy to use (if you can do some simple Photoshop on your graphics ) and the advice and support is 100%.

I was quoted over 20k 2 years ago for something similar, so i am highly delighted.
Support was quick and 100% effective i have no hesitation is recommending this app and this company.

Housesignbuilder
United Kingdom
About 2 years using the app
March 8, 2019

They have been very helpful with installing the app on our store DG Custom Graphics. I had to rebuild the theme on my site because Shopify said the old theme I was using would not support sub drown menus. The app developers for Tshirt & Product Design Studio have been very helpful in getting us back up and running. Advice I would give to other shop owners is be careful with the apps you install. I found out today from Shopify that one of the apps is affecting the drop down menus when you use a cell phone. I think in the past that may have been what happened when this app was not functioning properly and they were good at getting it back up and running.

DG Custom Graphics
United States
Almost 2 years using the app
Edited March 3, 2023

Their support is good. We were having problem with configuration. They fixed quite easily. Thanks team.

GoodyBro
Bangladesh
4 months using the app
May 7, 2018

Our website www.sparkosweets.com uses this designer/customizer for our lollipops. It has been perfect! The team worked hard and fast on making the customizer aesthetically pleasing and exact to our details.

Thanks so much!
Keep up the good work!

Sparkosweets
United States
3 months using the app
November 7, 2014

Wow, what can I say except AWESOME!!! We do lots of personalization on slate, tile, hard boards and so much more, Altaf took this program and customized it to our needs, at an exceptional price. The customer service was outstanding and I would highly recommend this app and the developers, if you are looking for an app to work with your site to give your customers the freedom to personalize their products, you just found it!

DiFranz Gifts
United States
26 days using the app
February 1, 2021

We wanted to offer simple customisation to a large number of clubs. We relied on the software designer specialist install team but we made a couple of errors, causing the system to fall over. They responded quickly and all is now working as indicated. Note, tell your customers not to try to upload any file over 3mb.

Great Alternative Stores Ltd
United Kingdom
20 days using the app
April 10, 2015

We had a unique situation where we needed this app installed on 2 stores with the exact same settings and products. Support helped us get that done quickly and efficiently.

The app works great for our needs. I highly recommend it.

5S Warehouse Floor Tape
United States
9 days using the app
April 3, 2017

The design it yourself aspect of the app is great! Loads quickly and allows customer to design a product. Our needs are more complicated and advanced so it may not end up working for us without more customization of app but definitely a great tool for most situations and online store needs. Working with developer to see if our issues can be resolved.

Robert Mark Golf
United States
9 days using the app