Reviews (209)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.

February 16, 2021

Min is a BOSS!! I had probably one of the most complicated shipping integrations someone could have 1000's of zip codes and they worked with me getting it integrated on my product pages and it now runs perfect. I am not a person who leaves a lot of reviews either it has to be great and they went above and beyond! thanks!

Furnishings4Less
United States
Over 1 year using the app
March 26, 2023

The Bespoke shipping team are extremely responsive, provided amazing help from beginning to end and we had once of the best customer service experience of any app we have used on Shopify over the years!

Therapy Blanket
Australia
Over 1 year using the app
October 20, 2021

Really powerful app - I'm migrating from another platform that had much more robust shipping and thought I'd never be able to get my shipping set up the way I wanted it. I've got postcode zones, free shipping thresholds, discounted rates, weight threshholds, and more. Min helped me to get this working exactly the way I wanted it, helped troubleshoot and generally acheived what I thought was going to be impossible. Highly recommend, and thanks to Min for all the patience :)

Hello Charlie 2
Australia
Over 1 year using the app
Edited September 16, 2022

GREAT SUPPORT! KNOWLEDGEABLE, HELPFUL AND RESPONSIVE! This is the only app on the shopify app store that allows shipping customization on this level for such a reasonable price. I had trouble with the way my options were displaying so I contacted support and they did a great job finding the issue and helping me solve it in a matter of hours. I WOULD recommend it.

Triple Theta
United States
Over 1 year using the app
MZL Solutions replied September 15, 2022

Hi there,

We would love to help you out with this issue, If you could respond to our email requesting further details that will allow us to help resolve this issue for you. At this time it looks to be incorrect settings.

September 14, 2022

Nothing is impossible, if you know what you want to acheive this app can do it. Seriously though you will need to have a clear understanding of what you are trying to setup because there mutiple ways of acheiving the same thing, so its best to start with a clear plan. The Wizard is easy to use, the user guides offer plenty of detail that helps build understanding without being too complex and should you need it the email support is first class always very helpful. In all honesty its feels like stealing its so cheap relative to what it offers, we pay a lot more for other apps that aren't half as well built and have a lot more limitations.

Start Fitness
United Kingdom
Over 1 year using the app
November 7, 2016

Min has been fantastic to work with. Very patient and quick to turn the work around. I would definitely recommend.

Thehandmadecyclist
United Kingdom
Over 1 year using the app
June 19, 2016

All I can say is that if I could give more stars I would!

This app is just perfect if you need to find a cost effective way of getting customer shipping rates into Shopify.

I offer two main delivery options, a local delivery service if you live near the store or a courier service for every where else in the UK. I then have different rate tables for different collections as well as offering free delivery.

It took me about a day of tinkering with the PHP code (I am familar with some coding but never done PHP before) to get it to work how I wanted to.

It looks scary at the start but once you get used to it and do some googling around you can easily work it out.

I also have to give massive kudos to Min who checked all my code for me and made some tweaks and suggestions - he is a super star.

There are some other apps out there charging a ridiculous amount for this so don't be put off a little bit of coding. Be brave and jump in - you'll never look back!

Wolf Peak
United Kingdom
About 1 year using the app
September 24, 2017

Amazing service, Min offers fantastic customised solutions. Highly recommend.

Office Furniture Experts
Australia
About 1 year using the app
April 13, 2018

Wish I could give this 6 stars. The service is incredible and price is completely reasonable for what you get. Highly recommended.

Jj Suspenders
United States
About 1 year using the app
January 10, 2017

This app does exactly what it says!

I needed an app, as to have multiple shipping origins and shipping costs and no other app could cover this need.
Bespoke does!

Highly recommended !!

A G Or A Concept Store
Portugal
About 1 year using the app