Bespoke Shipping , 187 reviews

Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its flexibility in setting specific shipping rules based on various factors, making it ideal for businesses with unique shipping needs. It's praised for its performance, cost-effectiveness, and high functionality. The support team is highly responsive, providing tailored solutions. While some coding knowledge is required, assistance is readily available. The app is reliable and continues to meet the needs of growing businesses.

January 22, 2023

This app and the support from the crew have been a lifesaver for us! So simple but so effective in allowing you to take control and customise your shipping charges into several postcode zones while also setting free shipping protocols according to price and weight simultaneously. And prompt replies for support too - they even go the extra mile and let you know of any other potential problems with your configurations (they found a couple of my silly errors before they became a problem for me!)
Highly recommend!!!

About 2 months using the app
October 24, 2022

Amazing app. Enables you to set up shipping exactly how you want it. There is a learning curve! But once you get the hang of it you'll be loving it. So many integrations for live rates. Super fair price too. Stop looking at other more expensive and less capable apps - This is the one to use.

Oh Clocks
About 1 month using the app
January 25, 2023

If I could give more than 5 Stars I would! Tried 4 or 5 different Apps before finding Bespoke - the best thing about Bespoke is that it can combine rates based on Tags with rates based on price and will allow for both manual and automatic syncing of products for these categories. This was the only App that was able to be configured to meet our unique requirements.

Steed Cycles
14 days using the app
March 23, 2023

Amazing app. All the other shipping apps don't have the flexibility that coding does and that's very limiting in most cases, as well as giving you work arounds for solutions instead of a straight one.

You can achieve a lot with this app and would definitely recommend it if you have some coding experience. Unfortunately we've decided to change our shipping policies and we no longer have the need for the app, but I was able to do a lot of testing and it always worked like I intended.

United Kingdom
9 months using the app
Edited February 7, 2023

This is by far the best customer service that I have received in my 48 years of living!
Min went above and beyond to set up our very specific (and complicated) shipping rules for specific customer groups. His communication was on point and shockingly quick. If you have complex shipping rates or just need help with this app, they are there for you and treat you like a VIP. We tried 6 shipping apps before this and none would work correctly. This is the app for you. Thank you Min.
United States
19 days using the app
March 26, 2023

The Bespoke shipping team are extremely responsive, provided amazing help from beginning to end and we had once of the best customer service experience of any app we have used on Shopify over the years!

Therapy Blanket
Over 1 year using the app
June 6, 2023

We have been working with Bespoke Shipping for over 5 years now and I can't rave about their services enough! Min is always responds promptly, understands our business needs and makes very complex shipping solutions easy!

Almost 6 years using the app
February 10, 2023

Min was so fantastic to communicate with, extremely knowledgeable about the API limitations of the Australian courier I was trying to configure, took the time to understand my specific requirements and the potential scenarios and was highly efficient at configuring and customising the app to meet the unique needs of my store.

The Confetti Collective Studio
4 months using the app
September 14, 2022

Nothing is impossible, if you know what you want to acheive this app can do it. Seriously though you will need to have a clear understanding of what you are trying to setup because there mutiple ways of acheiving the same thing, so its best to start with a clear plan. The Wizard is easy to use, the user guides offer plenty of detail that helps build understanding without being too complex and should you need it the email support is first class always very helpful. In all honesty its feels like stealing its so cheap relative to what it offers, we pay a lot more for other apps that aren't half as well built and have a lot more limitations.

Start Fitness
United Kingdom
Over 1 year using the app
May 11, 2022

Bespoke Shipping is a very powerful way to set up your ship rates. Our products are drop shipped from suppliers located in multiple locations across the US, with disparate shipping providers. We therefore, are unable to use a standard shipping application. Bespoke can handle our unique situation because it provides the ability for complete customization. Through a detailed line of questioning, Min understood our needs and was able to offer up a solution. Min is very responsive, replies within 24 business hours and even programmed the rules for our business. Thank you Min! Bespoke also enabled us to easily sync up our unique ship rates with Google feed, an important driver of our business, in an easy to manage process. We've been using Bespoke since 2014 and I'm very pleased. I highly recommend!
United States
Over 7 years using the app