Bespoke Shipping , 199 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and support for various shipping options, including integration with services like UPS, FedEx, and Zapiet. They praise its reliable performance and exceptional customer support, particularly in guiding through the initial learning curve related to coding and shipping rules setup. Many consider it good value for money due to its capabilities and top-notch customer service.

May 22, 2018

Min has done some amazing work with this app. Since we deal with a lot of custom-sized products, calculating accurate shipping prices has always been a pain. We had a long and complicated document detailing our shipping cost formulas and Min was able to implement all of it fairly quickly for a very reasonable price. There were a few bugs that cropped up (which we expected due to our complex rules) but they were promptly addressed. Highly recommended!

Canal Plastic
United States
2 months using the app
February 3, 2018

Amazing app! If you know a little about coding it is very easy to figure out. It allows for very customizable shipping rates, which is extremely lacking in Shopify. Thank you so much for making this app. It has saved us a lot of headache. Now we just need a similar app for payment methods.

Dnacycling
United States
2 months using the app
January 22, 2023

This app and the support from the crew have been a lifesaver for us! So simple but so effective in allowing you to take control and customise your shipping charges into several postcode zones while also setting free shipping protocols according to price and weight simultaneously. And prompt replies for support too - they even go the extra mile and let you know of any other potential problems with your configurations (they found a couple of my silly errors before they became a problem for me!)
Highly recommend!!!

healthiewholesalers
Australia
About 2 months using the app
December 21, 2015

This app is seriously awesome!

We have very specific shipping rates for certain products. This app has allowed us to provide these specific rates and a few other shipping use cases.

Some programming knowledge is required to use this but it is mostly basic php functions and arrays.

If you have shipping requirements that don't fit in a basic rate table or real time carrier shipping this is the app for you.

Lobster Place
United States
Over 4 years using the app
October 5, 2020

Brilliant Shopify App. This has helped our bed company reach more people around the UK and manage the delivery costs with greater variety. Excellent service.

Reinforced Beds
United Kingdom
About 2 months using the app
Edited December 10, 2020

Very happy with the App. The App allowed us to add lots of customized rates with easy to use setup Wizards. Plus great, fast customer service! We'd already installed and had received responses to our initial setup questions with the app publisher before some of the other apps we'd looked at even replied to let us know they'd received our initial inquiry into their apps. We've been using the app now for about 2 months and right on point, easy to understand, hand written (not automated) support replies come back very quickly. We couldn't be more happy with this app and the support we've received.

The Game Steward
United States
About 2 months using the app
January 18, 2017

excellent service !! since we do have several shipping rates the one or the other are not matching together. It only took some emails to customize the app. Great service and best wishes to Min !!

Tom

Snowflake Kindermoebel
Switzerland
Almost 4 years using the app
October 24, 2022

Amazing app. Enables you to set up shipping exactly how you want it. There is a learning curve! But once you get the hang of it you'll be loving it. So many integrations for live rates. Super fair price too. Stop looking at other more expensive and less capable apps - This is the one to use.

Oh Clocks
Australia
About 1 month using the app
June 9, 2016

With most customer service these days being a forgotten part of business, it's great to find a company that responds above and beyond your expectations. We needed a multi-layered shipping configuration. With each option we requested, Bespoke (MZL Solutions) responded with, "Yes." Within hours... click. Exactly what we needed. As far as we're concerned (and happy to admit it), there's no need to look for any other shipping solution. It's all right here! Thank you MZL Solutions.

Fishing Frenzy Tackle 2
United States
Over 3 years using the app
May 18, 2015

I had a very specific shipping requirement and Min responded quickly to my request. I was thrilled that he was able to write the code I needed and now my shipping works exactly as I want! He was very responsive and professional and I highly recommend contacting him if you have questions or specific needs. I could not be happier!

Roben-Marie - THE SHOP
United States
About 3 years using the app