Reviews (210)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.
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Not only is this app a godsend but Min has been THE MOST helpful developer of any app that we use... and we use a bunch. He responds insanely fast has been able to do execute every single one of my requests. Min is a magician!
HIGHLY RECOMMEND - 1O stars on a 5 point scale!
What a fantastic app and service!!! I had countless sleepless nights over international delivery, because I have multiple vendors, with multiple rates, and of course don't want customers to abandon their carts because delivery fees are over stacked and/or miscalculated.
I tried almost every app and they didn't come close to the sophistication here. The developer Min took the rates I supplied from multiple vendors for every country and quickly turned that around into a working system!
Min is great to work with. Easy, prompt, thorough. Absolutely delighted and can sleep again :))
Software is perfect to interface with Fedex.com SmartPost negotiated rates and allows for the display of these rates during customer checkout! Min was very quick to get this important functionality up and running for us!!
With a bit of help of the amazing customer service, this app is amazing and can give you custom results that no other app can achieve. Highly recommended!
I am currently using this app, excellent App, Min responds really quickly, and even at weekends, he will go out of his way to help out. Bespoke Shipping is an easy system to use, and has excellent 4D Volumatic tool, for your products, and also can set up live rates with your freight companies, there is lots of rules, that can be set up, which i found very helpful.
Great customer support from Min and very powerful app.
This is one of the most flexible and intuitive custom shipping solutions on the market for Shopify! Our developers have been able to easily create custom shipping rules for wholesale customers, custom filters for shipping services, and free shipping promotions for orders over a certain dollar amount. However, where this app really shines is in their CUSTOMER SERVICE! I have reached out to one of their developers, Min Liu, multiple times and he is always very quick to reply and knows exactly what he is doing. This level of customer service is very rare these days, and it is truly priceless. Thank you BeSpoke Shipping!!
Before using Custom Shipping Rates, I read the reviews and had to see what all the fuss was about.
I sent the the developer an email with exactly what I needed before I purchased it (no other app could do it) and (within 30 minutes) they simply confirmed what I needed while giving me exact instructions on achieving it.
Best support for any product I have ever experienced in my life. 6 out of 5 stars.
This app helped me set up our complicated custom shipping rates. Min's customer service went above and beyond - helping answer questions and show me how to set up our rates. Great customer service and a great app! 5-stars, definitely recommend.
Awesome app and even better customer service!