Reviews (209)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.

July 21, 2020

I have complicated delivery calculations and had been using another app for years that just wouldn’t meet my needs. I then stumbled across this app and it can do everything I’ve ever wanted, and more.

And the support from Min has been absolutely outstanding.

Highly recommended and I don’t say this of many Apps.

Mordialloc Florist
Australia
About 1 month using the app
October 18, 2021

Wonderful App. We've been so happy with this and the value is incredible. Highly recommend and love the support team as well.

Curious Baby Cards
United States
30 days using the app
Edited July 19, 2021

This is a fantastic app. Yes, it's more technical than others, but once it all makes sense it's really powerful. It's great in conjunction with Zapiet Store Pickup + Delivery. I have been able to connect Bespoke Shipping directly in Shopify as a carrier calculated shipping service, and use rules to stop it display rates for pickup and delivery. Fantastic. I have contacted support once and Min was quick to respond and helpful.

Condor Cycles
United Kingdom
28 days using the app
July 14, 2020

We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!

Victory Athletic Surfaces
United States
27 days using the app
October 4, 2020

AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.

EEPCompany
United Kingdom
27 days using the app
July 25, 2021

We've used this app to add a rural surcharge onto out store. Works perfectly. Very happy. I did use a Tech person to set it up for me. He was impressed with the app and support too. Thanks Team!

Te Atatu Toasted
New Zealand
26 days using the app
May 5, 2016

Great App for customized shipping settings! We use this for Free+shipping and it works great so far

Geargiveaway
United States
26 days using the app
April 3, 2019

Deserves an "App Oscar". This app raises the bar, spent 1000s elsewhere on this platform for a pile of junk and programmers attitude. This firm gets it!
You have access to the code within Shopify, code which is surprisingly easy to understand and edit, but pay for set up, best $$ you will ever spend, you ask for options that you just dreamt of for years in e-commerce and it is "sure, I can do that". Awesome in every respect

Snap Frames Direct
United States
24 days using the app
September 15, 2016

One of the best customer supports I have experienced. They were able to do everything I needed, would definitely recommend!!

Life Remedies
Canada
22 days using the app
January 13, 2015

After emailing Min my request for a customization to his App, he immediately sent back the solution - and it worked perfectly right away. I could not give a higher review for any App or developer!

WILLIAM ABRAHAM
France
About 16 hours using the app