Reviews (210)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.
Refine
-
By rating
I highly recommend this app for those need special shipping conditions for their shop. The developer is AWESOME!!! He's been very helpful with any questions or concerns with the app. If I could give more stars I would!
I was very limited by the Shopify settings for shipping and needed something to integrate with my wholesale side. This does this trick... it's not perfect because of Shopify limitations but it is worth it. I cannot say enough about Min's amazing customer service...the only person I've encountered in all the apps I've purchased who is completely responsive and helpful.
I have complicated delivery calculations and had been using another app for years that just wouldn’t meet my needs. I then stumbled across this app and it can do everything I’ve ever wanted, and more.
And the support from Min has been absolutely outstanding.
Highly recommended and I don’t say this of many Apps.
Wonderful App. We've been so happy with this and the value is incredible. Highly recommend and love the support team as well.
This is a fantastic app. Yes, it's more technical than others, but once it all makes sense it's really powerful. It's great in conjunction with Zapiet Store Pickup + Delivery. I have been able to connect Bespoke Shipping directly in Shopify as a carrier calculated shipping service, and use rules to stop it display rates for pickup and delivery. Fantastic. I have contacted support once and Min was quick to respond and helpful.
We have some complicated shipping scenarios that we need handled through our website, and this app has been able to accommodate all of our needs. Min has been incredibly helpful (and patient!) in assisting me with getting everything set up, and I can't thank him enough. If you have products that ship LTL, this is the app you need!
If you need custom shipping rates, this app is a must have!
Just email Min at hello@parcelintelligence.com.au and he will build your custom shipping rates for you!
He is brilliant and this app is great.
AMAZING. The most impressive and customisable shipping app available. Exceptional support from the app developers and I'm sure you can achieve even the most complex shipping requirements, with their help if needed. I can't recommend this app enough, it's second to none.
Difficult to set up. I've had this installed for over a year and have contacted them multiple times about helping me set this up for my shop. No one can ever offer me any tips or information about how to use this app - and they're unwilling to offer any refunds for all the money I've spent on them. I should have uninstalled forever ago. Super disappointed.
Hi there,
It's extremely disappointing to receive such a review, however what you have written is completely untrue, we have responded to ALL your questions and queries promptly in great detail and requested further information to try and understand your requirements in order to assist you further, you have chosen not to engage with us deliberately and have obviously received our responses.
If you do not choose to engage with us then we are unfortunately unable to assist you further.
We've used this app to add a rural surcharge onto out store. Works perfectly. Very happy. I did use a Tech person to set it up for me. He was impressed with the app and support too. Thanks Team!