Reviews (210)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.
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Can't say enough great things about this app and the support. Solved major rate issues, customer service is incredible, great set-up and support.
1. We needed an app that would show rates based on customer tags only, and this was the only one I could find. All others wouldn't work because it also used addresses or names, but this didn't work if you had a customer account shipping to multiple addresses. Bespoke had a perfect solution for this that integrated with existing Shopify rates so my set-up was minimal.
2) Min is the most patient, communicative, and helpful person in the world -- walked me through my dev set up, then prod set up, troubleshot back and forth on countless emails and helped me get exactly where I needed to go. If you're wondering why every review says this, it's because it's actually true!
Thank you so much Min for your help and for making such a great app!
Incredible support and very responsive even with a ~12 hour time zone difference. I would recommend this app just based on the outstanding support. The app does exactly what we need and precisely what was described.
App can be a little overwhelming to use but that's only because it allows you to do everything and anything! App support has been super helpful and quick to respond - shout outs to Min!
Highly recommended App if you have complex shipping requirements.
Great APP!
We would definitely recommend this app and developer for anyone who needs custom shipping rules. The developer Min is extremely easy to work with and very prompt to respond.
Excellent yet simple. Min was a wonderful help and fast to help set up at very reasonable rate. A cornerstone for my online store needs!
Bespoke Shipping is a very powerful way to set up your ship rates. Our products are drop shipped from suppliers located in multiple locations across the US, with disparate shipping providers. We therefore, are unable to use a standard shipping application. Bespoke can handle our unique situation because it provides the ability for complete customization. Through a detailed line of questioning, Min understood our needs and was able to offer up a solution. Min is very responsive, replies within 24 business hours and even programmed the rules for our business. Thank you Min! Bespoke also enabled us to easily sync up our unique ship rates with Google feed, an important driver of our business, in an easy to manage process. We've been using Bespoke since 2014 and I'm very pleased. I highly recommend!
If you have a little programming experience, this app allows you to freely manage any aspect of shipping rates. In addition, the developer is very helpful, I asked him for help and he always answered quickly, setting the app in a single day according to my needs. I recommend it!
Amazing app! If you know a little about coding it is very easy to figure out. It allows for very customizable shipping rates, which is extremely lacking in Shopify. Thank you so much for making this app. It has saved us a lot of headache. Now we just need a similar app for payment methods.
We struggled with shipping since starting on Shopify, and we finally have a solid solution. A big THANKS to Min for getting this handled quickly, thoroughly and professionally. I would highly recommend this app if you have any complexity in your shipping needs, or you have some items that need a specific per product shipping rate.