Reviews (209)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.

February 19, 2016

Five stars hands down. Our ecommerce site has been operating without an effective drop Shipping configuration. We tried another app and it couldn't deliver what we needed. Min guided us through the entire process and made it easy to understand. Min stayed the course and I greatly appreciate it the results are exactly what we had hoped to achieve.

Mythreecats
United States
2 days using the app
June 27, 2020

Wow - searched for a long time to find an app to rate shipping and give customers reliable delivery dates. This app is more technical than others but has endless possibilities and the developer is there with you every step of the way. By far an away the best solution out there.

Gordon's Butcher & Market
United States
2 days using the app
November 14, 2023

Just installed this app. Works great and customer service was fantastic. Helped every step of the way to make sure the app was installed and working correctly.

STORE TO DOOR
Australia
1 day using the app
November 17, 2020

This app is simply awesome, I tried some similar apps (which were good I had no issue with them or their support teams) but this app is for both novicies and crazy power users like myself. The ability to craft a script tailored to you personal needs with proper AND/OR rulesets allows for almost unlimited possibilities, I've not played with their Macro tool yet as the Wizard system allows me to do what I need. Min at MZL has been a great help answering my questions regarding rule logic, I'm not sure if Min sleeps as I get answers almost instantly at all times. 6 out of 5 stars for this app. :)

NSE Imports
United Kingdom
1 day using the app
December 21, 2021

The app truly has the functionality to do anything and has been a life saver in simplifying our logistics and preventing issues with customer services. I also cannot praise Min enough, she emails back within minutes and always understands your request and customises your zones accordingly as the nesting of zones can be a bit complicated at times. I moved to a new company that were struggling with their courier management and I knew instantly to download Bespoke and it solved their month-long issues within one day! Keep it up guys

Team RH Fitness
United Kingdom
About 23 hours using the app
September 29, 2020

Fantastic app and even better support! It's very flexible in terms of shipping requirements, and our app was up and running in a matter of hours thanks to Min. Would highly recommend.

fergos-tackle-world
Australia
About 22 hours using the app
January 13, 2015

After emailing Min my request for a customization to his App, he immediately sent back the solution - and it worked perfectly right away. I could not give a higher review for any App or developer!

WILLIAM ABRAHAM
France
About 16 hours using the app
August 20, 2017

I downloaded the app, but was still having trouble getting my particular situation to work. So, I emailed Bespoke, and Min responded (within 10 min). Min ended up spending over an hour going back and forth with me on email, only to fix all of my shipping problems WITHOUT THE NEED FOR BESPOKE (apparently, my situation could be resolved with a clever work-around in Shopify).

Thank you so much Min for being so nice, and so helpful. If I could give you 6-stars, i would.

Nelsa
United States
About 3 hours using the app
February 6, 2017

If you have custom shipping requirements, THIS is the app for you! Works seamlessly and they are easy to deal with and very quick in providing solutions. Great find!

Commemorate Ca
Canada
19 minutes using the app
Edited May 14, 2015

This app is legit. The way that it opens up a macro is pretty sweet and the docs are very clear as to what it can and cannot do: anyone with some PHP knowledge can make most things happen and if you don't then Min can do it for you. He is extremely responsive, courteous, and professional.

Tricky3 Web Mangling
United States