Bespoke Shipping , 187 reviews

Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility in setting specific shipping rules based on various factors, making it ideal for businesses with unique shipping needs. It's praised for its performance, cost-effectiveness, and high functionality. The support team is highly responsive, providing tailored solutions. While some coding knowledge is required, assistance is readily available. The app is reliable and continues to meet the needs of growing businesses.

February 5, 2020

I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories.

The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged.

I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information.


Baraka Shea Butter
Over 2 years using the app
April 30, 2021

I have a complicated shipping in my country its a matter of doing regionalization shipping and tagging. Min is so knowledgable, super attentive, even on weekends Min replies back to me if i have questions. Hi Bespoke Management you are doing a good job with your support! You should give Min a raise for a job well done! Thank you!

Verde Finds
6 months using the app
January 13, 2020

This app is amazing. Works great. The customer service that Min provides is absolutely extraordinaire. Responds super fast, they care about their clients and they are very attentive to your needs. I fully recommend for you to use this app if you need custom pricing for your Shipping needs and or provide your customers with pricing from your Canada Post account directly.
Thank you Min for all your patience and help!!!

Pura Fibra Gear
Over 2 years using the app
Edited August 7, 2021

This app helped me set up our complicated custom shipping rates. Min's customer service went above and beyond - helping answer questions and show me how to set up our rates. Great customer service and a great app! 5-stars, definitely recommend.

Forest & Frolic
New Zealand
3 months using the app
June 27, 2021

I am currently using this app, excellent App, Min responds really quickly, and even at weekends, he will go out of his way to help out. Bespoke Shipping is an easy system to use, and has excellent 4D Volumatic tool, for your products, and also can set up live rates with your freight companies, there is lots of rules, that can be set up, which i found very helpful.

Manor House Concepts
3 months using the app
December 15, 2019

The app is great and does all it says it does, but the true value is in the level of support. Over the 18 months or more we've been using this app I've requested large updates to it's functionality 3 times and every time the updates of custom code were completed within a few days. Awesome service and great communication. 5 stars well deserved

Over 2 years using the app
March 30, 2020

We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.

Neal's Yard Dairy
United Kingdom
Over 1 year using the app
January 11, 2019

I haven't reviewed many apps on Shopify because I end up not using the apps for very long because they don't meet my needs. I have been using Bespoke Shipping for over a year and it's awesome. Yes, I paid to have the Bespoke team write all the code for my very complex and unique shipping situation (we ship frozen items and the amount of dry ice we use varies based on where we are shipping it and how many items the customer orders). I thought the price was VERY reasonable and each time I want additional logic or customizations added in, they are either a free simple change or a low cost more complicated change. There is nothing that Bespoke can't handle for your complicated shipping scenarios. Haven't found a single other app that solves our unique business scenarios.

Frozen Garden
United States
Almost 4 years using the app
August 31, 2020

Fabulous app and amazing support. One of the best apps I have ever used. It does exactly what it says it does and does it well. Well deserved 5 stars.

10 months using the app
October 18, 2021

Wonderful App. We've been so happy with this and the value is incredible. Highly recommend and love the support team as well.

Curious Baby Cards
United States
30 days using the app