Lux ‑ Customer Support AI

Lux ‑ Customer Support AI

From $19.90/month. Free trial available.

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 3, 2023

Languages

English

Lux handles customer questions for you, so you can spend more time improving your business.

Create customer help replies even while you're asleep. Once you set up Lux for your store, it comes up with answers to all customer questions. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It's as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers.

Create customer help replies even while you're asleep. Once you set up Lux for your store, it comes up with answers to all customer questions. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It's as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers. more
  • Automatically generate perfect responses to all of your support tickets
  • Customize your settings, such as shipping details, refund policy, and many more
  • Reduce your workload and employee costs
  • Auto-categorizes tickets and starts with the most important ones first
  • Cut down response time, enhancing customer satisfaction and loyalty

Pricing

Basic

$19.90 / month

$0,24 per Ticket

7-day free trial

Advanced

$49.90 / month

$0,17 per Ticket

7-day free trial

Enterprise

$199 / month

$0,1 per Ticket

7-day free trial

Basic

$19.90 / month

$0,24 per Ticket

7-day free trial

Advanced

$49.90 / month

$0,17 per Ticket

7-day free trial

Enterprise

$199 / month

$0,1 per Ticket

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

12 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 2, 2024

I've tried some Ai support tools before but nothing comes close to this. It connects seamlessly with my store and email, generating messages that are spot-on. The best part? It waits for my confirmation before sending, ensuring top-notch quality. 5 stars from me!

PawsPal
United States
29 days using the app
April 11, 2024

Honestly, Lux takes the stress out of customer support. It categorizes and prioritizes inquiries, so I can focus on the important ones first. Love the feeling of being in control!

SockitUp
United States
About 1 month using the app
April 18, 2024

Thanks to the Lux support team, I got the app set up without any hassle. Their guidance made it simple, and the app itself is easy to use now. Couldn't have done it without their help.

TechHaven
United States
17 days using the app
March 25, 2024

This app Ai support deals with customer queries effortlessly, giving you more time to grow. You can tailor it to match your store policies. Plus, it sorts messages by priority, making your job easier. It's a must-have!

Flux Fancies
United States
30 days using the app
March 10, 2024

Lux is awesome! It generates perfect responses to customer questions, so you don't have to. You can customize settings like shipping and refunds. It also sorts tickets by priority, making sure you deal with the important ones first. It's a real time-saver!

Hydrefy
United States
13 days using the app

About this app

Launched

July 3, 2023

Languages

English

Built by BRANDANOTHER ELECTRONICS & ACCESSORIES TRADING LLC

About BRANDANOTHER ELECTRONICS & ACCESSORIES TRADING LLC

5.0 average rating

1 year building apps for the Shopify App Store

Al Saaha Offices, C - Wing, Old Town, Downtown Dubai, Level 2 Office no.W202 PO BOX 282615, Dubai, AZ, 00000, AE

Support

Send a message

office@brandanother.com

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