Reviews (1,391)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting sales by notifying customers when items are back in stock, reducing missed opportunities. It integrates seamlessly with Shopify themes, offering customizable email/SMS notifications and "Notify Me" button design. Setup is easy, and it works flawlessly even after theme changes. The 24/7 customer support is praised for being responsive and helpful. It's a valuable tool for managing inventory and enhancing sales for online businesses.

May 20, 2024

The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.

Soviet
South Africa
Over 4 years using the app
Edited July 21, 2024

Works well and notifies me when a request has been received.
A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.

halfwine.com
United Kingdom
About 3 years using the app
December 7, 2023

The app works well from what I can tell, and we haven't had issues with it not working as expected. :)

Retrospekt
United States
Over 3 years using the app
Edited October 4, 2024

Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.

Merge | Thoughtful Goods + Living
Canada
Over 3 years using the app
Edited March 27, 2023

really helpful support with customization. they responded immediately and helped with everything. it has been a great thing to offer our csutomers.

pi'lo
Canada
Almost 3 years using the app
Edited December 9, 2022

EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out..
Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.

Elmoritz
France
About 2 years using the app
November 15, 2021

App is great, but it would be nice to have an automatic email or SMS deploy to let customers know they successfully signed up. Other than that, pretty great!

Avec Les Filles
United States
About 2 years using the app
January 17, 2022

I've found this app to be very helpful with inventory management in my small business to easily identify which products should be restocked.

Broker Leather
United States
Almost 2 years using the app
Edited October 3, 2023

Bug fix support - took some time to get help as this is a small team but when we did fixed VERY quickly for us.

BundleBean
United Kingdom
Almost 2 years using the app
Edited November 19, 2021

We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!

kris nations
United States
Over 1 year using the app
Appikon Software Pvt Ltd replied April 28, 2020

Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.