Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
April 4, 2024

very bad!!

Doov Cosmetics
United States
About 22 hours using the app
Trustindex replied April 5, 2024

Hi,

Could you clarify the issue?
Our email address is support@trustindex.io if you need any help.
Waiting for your answer!

Feel free to write us, if you need any assistance,
Trustindex

September 3, 2023

That's not free as advertised-they don't allow to test even speed of website after installing their app and
ask for money on a second day again and again...I've emailed them with a request to test speed more, then they turned off all the widgets and asked for payment. But I managed to test the speed and performance on 5 places - everywhere my site slowed down dramatically due to their scripts...
Deleted as scammers. Uri, PonomaSteel.com

Ponoma
United States
7 days using the app
Trustindex replied January 24, 2024

Hi,

This app is for collecting reviews on Shopify. You're referring to our website, where displaying reviews in widgets is available as well. On our website the widgets update and display reviews automatically with a paid subscrition. These are 2 separate services. This app is completely free to use.

Feel free to write us, if you need further assistance,
Trustindex

August 3, 2023

I tried this app and had problems with receiving the emails. Contacted tech support (the only way is via email). I did not receive any response. After waiting 2 days I uninstalled app.

Sheepscot River Pottery
United States
2 days using the app
Trustindex replied August 8, 2023

Hi Sheepscot River Pottery,

We apologize for the inconvenience!
The issue is solved now!

Feel free to write us, if you need any assistance,
Trustindex

November 13, 2022

App not working, When clicking on Setup invitations blank screen appears with no setup option. If the app being discontinued?

Beruru Pvt Ltd
India
11 months using the app
Trustindex replied November 14, 2022

Dear Beruru Pvt Ltd,

Thank you for your feedback.
The app did not work due to Thursday's app update.
The error has since been corrected.
We hope you will also be satisfied with our app.

Best regards, Tom