CustomerGenius

Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.

CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation.

• Catches customers reusing discounts across multiple email accounts
• Choose between email alerts, held orders, or automatic refunds
• Integrations with Recharge and Shipstation