Reviews (102)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product customization with features like text fields for engraving and dropdowns for variants. It supports complex needs with conditional logic, improving the shopping experience. The app is noted for its reliable performance across various Shopify themes. Customer support is praised for being prompt and effective, often resolving issues quickly and providing tailored assistance to optimize functionality for individual stores.

April 2, 2021

next level Support from the developer. Nice app. i had custom request and they helped me immediately.

Buy Diamonds Rings at Best Price Online | Touche Doree
United States
About 1 hour using the app
January 4, 2024

Valentia Gems and Jewelry LLC
United States
5 months using the app
Centous Solutions replied January 5, 2024

Thank you so much for your rating and review

August 16, 2023

Great app for a reasonable price, easy to setup! Different options for different products available. Translation to other languages available. The support is fantastic. Exactly what we needed and wanted and we tried a lot of options apps! We can only recommend!

MAXIM'S
Slovakia
1 day using the app
February 25, 2023

I use this app for engraving options on a product for pets. I recently wiped the app from my store in error and get in touch with customer service. Mady resolved the issue super fast and I could get on with taking orders.

butter biscuit
Ireland
Almost 2 years using the app
February 25, 2023

Gran atención al cliente, tuve una duda y contacté con el servicio técnico, me atendieron rápido y muy bien. Por lo demás, muy sencilla de utilizar.

elotroartespain
Spain
About 2 hours using the app
December 9, 2022

I recently had an issue with a product(on trial version) , and I was impressed with the quick response and resolution that I received!
They were able to resolve the issue in a timely manner and I was very satisfied with the outcome. I will definitely purchase the app.

NewAgeFashonus
United States
1 day using the app
Edited October 13, 2022

Very helpful customer service and always succeed with adjustment requests. Highly recommend it to anyone.

Blooming Floral
United Kingdom
About 2 years using the app
Centous Solutions replied August 2, 2021

Thank you for your beautiful review!

March 25, 2022

I just downloaded the products. The support is fast and effective. Lets see if this will be able to boost my store's variety.

NXNDnStuffs
Singapore
About 1 hour using the app
February 15, 2022

Good app, I have it on two stores. On one store they help me with some improvements, very good support!

Aristel MX
Mexico
About 9 hours using the app
January 31, 2022

Amazing customer service thank you for coming to my rescue after an upgrade. I couldn't work out how to fix it and Raj went into my site and fixed it for me. Thanks so much

Chaos and Stickers
Australia
Over 1 year using the app
November 16, 2021

Great app, simple to use and the tech support service is absolutely fantastic! 10 stars just for that! Thank you for making it work on our website.

Tinqobox
Australia
27 days using the app
November 2, 2021

Cannot seem to get a hold of anyone to help me figure out where I go to find the uploads from my customers......

The Lynn Collections
United States
28 days using the app
Centous Solutions replied November 3, 2021

Thank you for your review. As you know that we have already solved the issue which you were facing. That was your theme issue.

Now you will be able to see the uploaded image link on your order with product properties.

Edited September 30, 2021

Great service! and great APP! Quite easy to do yourself, and if you have any trouble the service is fast and professional. Almost no waiting time for support response, and they know what they are doing.

GameBoks
Denmark
4 months using the app
September 29, 2021

Very fast and good service.
I was looking for help and everything was done in a few ho
Highly recommended!

Funny Drawing
Ukraine
3 months using the app
September 28, 2021

Very useful app and quick customer service. Recommend 100% for small businesses who would like some flexibility with personalization.

Stay Little Sewing Co.
Canada
About 20 hours using the app
September 18, 2021

Customer support was really helpful, they replied in less than a minute and fixed all the fields for me.

Printy Shop LLC
United States
About 1 hour using the app
September 12, 2021

Customer support was really helpful, they helped me to customize the options according to my requests very quickly, Thank you!

Teaculture
Singapore
About 1 month using the app
September 3, 2021

Brilliant app, I can highly recommend it. I made a mistake and the customer service helped me out very quickly and solved my problem. Many thanks for the developers.

M-Arlen
United Kingdom
16 days using the app
August 24, 2021

This app is perfect. Customer service is wonderful. Solve problem very quickly. Thank you so much for creating this.

Thewaypro
Vietnam
3 days using the app
Edited August 17, 2021

Works well with my theme and looks really great on the website. Raj and the team were really helpful and fast in resolving any issue I had.

CREATIV365
Canada
8 days using the app
August 9, 2021

Great easy app to use, great support, helped me with a small technical issue I had. Simple to install and configure

The Gift Factory
South Africa
About 2 hours using the app
August 9, 2021

We have been using this app for a couple of months & it just works. Please add an option of variable drop-down fields in different pages!

Interbloom
India
24 days using the app
July 13, 2021

App is excellent, and customer service is so good - very quick to respond and find a solution. Mady was brilliant, I appreciate the help again! Thank you

The Case Cave
Ireland
18 minutes using the app
June 21, 2021

Seems great so far and a good price. Will be using for personalization on my website. Will test the app for awhile and see if there are any issues, none so far though.

Crafted Fusion
Canada
About 3 hours using the app
June 14, 2021

Great App and Great Team. the Support Team is so enthusiastic and helpful. I'm so pleased. Highly recommended

Snowfully
Vietnam
7 months using the app
Centous Solutions replied June 14, 2021

Thank you so much for your review :)

June 10, 2021

Génial ! L'application est assez sommaire, mais très claire, et surtout l'équipe est très très réactive et prête à vous aider et à adapter l'application à votre cas de figure si nécessaire. Je suis ravie.

Crayomino
France
8 days using the app
June 10, 2021

This app works perfect for what I needed. I had some custom request and the customer service team was able to help.
Thank you

Spark Jewelry
United States
28 days using the app
June 3, 2021

Great and easy app and amazing customer service! Thank you so much for sorting out my problem fast :)

Candle Manufacturers UK
United Kingdom
23 days using the app
Edited June 2, 2021

The technical support is excellent. If I need a tweak or change to my website, they are always amazing and respond fast and complete the task. Very efficient and professional. Thank you!

Fav
United States
Over 1 year using the app
May 24, 2021

This App is brilliant, the support is second to none, very fast response time again, thanks guys for making it super easy!

The Natural Dog Hub
United Kingdom
9 months using the app
May 20, 2021

This app exceeds my expectations and the customer service is super helpful! I was having trouble with the image uploader and they were able to fix it instantly. 10/10 for my personal review!

All About Our Paws
United States
5 days using the app
Centous Solutions replied May 20, 2021

Thank you for your beautiful review :)

May 18, 2021

Excellent service! Helped me to install app and get working properly. Mostly user error on my part but they are very patient and also looked into an issue with information not going to cart and corrected. They will go above and beyond.

Devoted Heart Designs LLC
United States
38 minutes using the app
May 18, 2021

I used this app to help me personalize my products. I really like how it does custom my product. It would be really nice.

FWU Handmade Store
United States
About 3 hours using the app
May 15, 2021

Great simple app. Excellent customer service when one of the options didnt work. Replied in a timely manner and got it fixed. Very recommended

STEL Creations
United States
15 days using the app
May 11, 2021

I had a few issues setting up, so I reached out to the customer support team. They were very patient and helped me throughout the process. I would recommend this app to other businesses.

Distinguished Crowns
United States
2 months using the app
May 8, 2021

Thank you so much for your wonderful support allowing me to customise my options! The customer service has been fast and so helpful! Thank you so much! Katie

Cerulean Lustre
United Kingdom
About 1 month using the app
Centous Solutions replied May 8, 2021

Thank you so much Katie for your feedback!

May 1, 2021

Great app! So simple, so easy to use, works like it should. Great support from Raj - very good at what he does. Loving it so far. Looking forward to more updates and features in the future

The Humble Quote
United States
3 days using the app
Centous Solutions replied May 2, 2021

Thank you for your amazing review :)

April 30, 2021

Love this app, we subscribed and then had to contact customer support who customized 6 different options for us to use across various products. They have been so friendly, quick and efficient. This app has solved all our problems in shopify and will now allow us to keep track of stock without having to add quantities to each variant, which shopify didn't allow us to do. Thank you.

K-9 Couture UK
United Kingdom
4 days using the app
April 26, 2021

awesome service . very prompt solved my issue within 5 mins . definitely recommend. There live chat makes it even better .

Label nation
Australia
3 days using the app
April 22, 2021

Very great and efficient service! Thanks for all your help in creating the best solution for my store!

Scrumplings
United Kingdom
About 3 hours using the app
April 22, 2021

This app is very easy to use and the technic service is excellent. I had an issue to be fixed and they solved in minutes. Esta app es muy fácil de instalar y el servicio técnico es excelente.

Aduo Barcelona
Spain
18 days using the app
April 14, 2021

This app is awesome. Best support customer service. They try to make what I want very fast. Thank you

Blackcatss
Vietnam
2 months using the app
April 1, 2021

very basic app. Not worth the money or install. Unless there is coding involved and you need support help to solve it, it's too much trouble.

Shoy
Australia
11 minutes using the app
Centous Solutions replied April 2, 2021

Hi there,

Our app is already working fine in many stores. They are not facing any installation issues. There is no extra coding needed so you just need to enable the app and assign the tag to those products where you want to show your created fields.

if you face any issue we are happy to help you!

Thanks,

March 24, 2021

very profound support. i had custom requests and they helped me immediately. Literally immediately.

TRINKTAXI
Germany
About 23 hours using the app
March 21, 2021

I used this app to embed customized fields in the theme. I got some troubles with upload files option field. Guys from support responsed really fast and fixed everithing in spite of weekend. Thank you.

PrintaWear
Russia
7 days using the app
March 20, 2021

Awesome experience and very helpful! The rep helped me place my description boxes exactly where I wanted them!

La Bella Vita Pet Accessories
United States
40 minutes using the app
March 12, 2021

Perfect ! This application is very easy to use and The Technical Service is at your disposal for any request ! Thank you again for your personalized work !

Warzone Tournament
France
About 1 month using the app
March 9, 2021

Great app that help me able to manually insert options on checkout page which is really good . great

I'm bracingg
Malaysia
37 minutes using the app
February 24, 2021

Very helpfull and nice support. Had an issue with adding the custom field into my packing slip and they fixed it for me right away.

Copenhagen Flames
Denmark
About 2 months using the app
January 20, 2021

I used this app to add a text box to a product page and it worked great! Plus the support team was extremely helpful. Great choice!

Ansys 2021 Sales Conference Gift Store
United States
About 10 hours using the app
January 19, 2021

My customers, could just complete the buying process without even uploading a picture or inserting text. I then tested it myself... You can just buy the product and skip the required information. And that´s beside i marked, that it is required for the customer.
So now i have tons of work and reparation to do. Thank you for this useless app.

Shin Sekai OP
Germany
About 5 hours using the app
Centous Solutions replied January 19, 2021

Hi,

Sorry for your inconvenience.

If the customers are not able to upload an image then please allow us to check because sometimes theme JS conflicts on the product page.

January 7, 2021

This app is easy and simple to use, I did have to contact support to get the "Is Required" option to work. However, support did get right back to me and fixed the issue within a couple of hours. Obviously it would be a little better if I didn't have to contact support in the first place.

HeyDontTouchYourFace
United States
About 7 hours using the app