Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product customization, particularly for personalized items. It's user-friendly, multilingual, and integrates seamlessly with various themes. The app's reliable performance and the efficient, professional customer service are also highly valued. Many consider it a cost-effective solution for product customization needs.

June 16, 2022

It definitely gets the job done and when we had an issue, the tech support was quick to resolve it. Thank you!

The Color of Whimsy
United States
Almost 2 years using the app
September 8, 2022

So, a 3 star rating for the fact that the product was not functioning as advertised. It failed to save the custom input field that was created. However, a 5 star rating on the help I got. It was solved very quickly and professionally. Looking forward to collecting more orders.

6 days using the app
Tech Dignity (Centous) replied September 9, 2022


We will definitely consider your feedback to keep improving the app.

Thank you!

September 28, 2021

Very useful app and quick customer service. Recommend 100% for small businesses who would like some flexibility with personalization.

Stay Little Sewing Co.
Over 1 year using the app
January 7, 2021

This app is easy and simple to use, I did have to contact support to get the "Is Required" option to work. However, support did get right back to me and fixed the issue within a couple of hours. Obviously it would be a little better if I didn't have to contact support in the first place.

United States
Over 1 year using the app
September 20, 2021

Our business needed a solution for customers to provide a sidemark to indicate the location where specific items/products would be placed. Infinite Options provided us with a tool to easily create fields that could be entered by our customers, display on packing lists, invoices, orders, and email communication, and enhance our fullfilment process so items could be labled appropraitely during the pick and pack function. After switching to a new theme for the website we ran into an issue finding the correct area to insert the line of code to integrate with the theme. The customer support team quickly answered the request and resolve this for us. I am extremely happy with the app and the support. The only functionality lacking is the ability to integrate into products when creating orders through the admin.

Pop's Drapery Rod Shop LLC
United States
About 2 months using the app
May 30, 2020

The app itself is pretty average, but the customer support is by far the BEST. It's so fast that you'll find it difficult to keep up with their replies, I mean it not even kidding. They reply in SECONDS by email. Try them.

Go Schwifty
United Kingdom
2 days using the app