Reviews (102)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product customization with features like text fields for engraving and dropdowns for variants. It supports complex needs with conditional logic, improving the shopping experience. The app is noted for its reliable performance across various Shopify themes. Customer support is praised for being prompt and effective, often resolving issues quickly and providing tailored assistance to optimize functionality for individual stores.

July 29, 2021

This app does exactly what it says it does. We needed their team to fully implement on our site, but they were able to handle it quickly. Many thanks.

HARDCORESPORT
United States
3 days using the app
Edited February 26, 2020

They’re fast and responsive. Helpful indeed. I just gave them instructions of what I want and they did it. Also the monthly is affordable

Icon Creatives
Philippines
3 days using the app
August 28, 2020

The app is simple and offers limited options in the sense that your customization fields will be the same for all products you decide to customize. We are only starting to offer customization on our products so, for our needs, this app is enough. To our knowledge, it is the only app that offers product customization at this price point.

Raj was really helpful when it came to installing the app for our theme. We couldn't make it work through the app dashboard and within a few hours he set it up for us. Excellent customer service!

PeachyApricot
Canada
2 days using the app
December 2, 2019

This app works pretty great for a cheap price. Their support team was quick and helpful. Amazing service.

Bigfoot Skate Co.
United States
1 day using the app
August 9, 2020

Love the customer service! I had trouble knowing where to place the code for the app and within 12 hours Raj emailed me back and had the code in place for me.

Blue Daisy Dreamer
United States
1 day using the app
Edited May 23, 2020

Great App. It's nice and easy to use and does the product customization job perfectly. Moreover, their customer service is really helpful. Highly recommended.

Trendyz
United Kingdom
1 day using the app
February 19, 2020

We just needed a form where customers can add there name to personalise products, this app does exactly this.

We installed the app and had troubles to install it properly. we Use the theme "Icon" and it seems often to be not very easy to install apps following the install instructions, because the code in "Icon" is so different then in the tutorials.

however, Master Raj came and solved the issue very fast by not only installing the app, but also by adjusting it to fit our needs.

Big thanks to your service and we are looking forward to use the app!

nähfein
Germany
1 day using the app
September 20, 2021

Our business needed a solution for customers to provide a sidemark to indicate the location where specific items/products would be placed. Infinite Options provided us with a tool to easily create fields that could be entered by our customers, display on packing lists, invoices, orders, and email communication, and enhance our fullfilment process so items could be labled appropraitely during the pick and pack function. After switching to a new theme for the website we ran into an issue finding the correct area to insert the line of code to integrate with the theme. The customer support team quickly answered the request and resolve this for us. I am extremely happy with the app and the support. The only functionality lacking is the ability to integrate into products when creating orders through the admin.

Pop's Drapery Rod Shop LLC
United States
About 1 month using the app
Edited August 13, 2020

Very Fast and efficient. Super responsive and helpful support team. Thank you for your helping!!!!!!!

The Tapping Tapir Sdn Bhd
Malaysia
1 day using the app
May 6, 2021

This app is exactly what I needed to properly collect personalization details on custom items. Raj helped me with field placement that was kind of wonky with my theme - he made the correction for me quickly and efficiently. Would highly recommend!

AllyBeth Design Co
Canada
1 day using the app
Centous Solutions replied May 6, 2021

Thank you for your amazing review :)