Reviews (15)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
May 26, 2024

Great range of products and great customer support! Highly recommend app if you want to find unique products or trending products for you store

Noble Pawtrait
Vietnam
3 months using the app
May 30, 2023

The best supplier you can ask for. They are very helpful and always provide high quality products for you to choose from.

Venice Jewels
Hong Kong SAR
Over 1 year using the app
July 9, 2023

Exceptional communication and after sale support. Thank you, Preda! Great app too for personalized/customized products as they have a variety of unique and high quality item. Highly recommended!

My Pet Prints
United States
12 months using the app
June 9, 2023

Great app for customized orders, and high-quality jewelry. Thank you for assisting me Preda.

Hearo UK
France
10 months using the app
October 13, 2023

Worst app ever! Response is slow and product is stuck for 25 days in production...give me a lot of excuses that it's holiday/lost in courier/still in production..so disappointed with them! Do not install!

Timeless Prezzie
Singapore
10 months using the app
CustomizingBox replied March 20, 2024

We feel sorry that you are not satisfied with our services.

Regarding your orders, you made 16 orders in our app. In these 16 orders, 3 orders were shipped in 3 days, 7 orders were shipped in 5 days, 5 orders were shipped in 10-12 days, only one order shipped more than 20 days.

However, the average delivery time for these 16 orders was still within 7 days. The particularly slow production of one order was due to the product's craftsmanship, which requires multiple processes such as cutting and plating, While we had reminded you before production of that product could take a long time to make.

Because of different procedures, the production time can be different too. Hope you can understand! We make customized products and will ship them to you quickly in the future.

Thank you for your review, we will work hard to improve our services.

May 11, 2023

They got good support and customer representatives. Also the app layout is easy to navigate and understand,

Hexeasy
United States
9 months using the app
April 3, 2023

I am absolutely thrilled with my experience using CustomizingBox. Their service was fast, reliable, and the final product exceeded my expectations. I highly recommend this company for anyone in need of customized products.

KANSIMO
Austria
8 months using the app
April 27, 2023

I am using customizingbox since a few months and ordered also a few products home to test the quality and delivery time. I was satisfied with the quality of the products, , the price and delivery time was as they mention it on the page. Also there are options for faster delivery with a resonable additonal charge.

Had a few customer orders and so far all good. Also the customer service is very fast and direct. Can highly recommend it.

PERSONALIZD
Switzerland
6 months using the app
April 25, 2023

Ive been dealing with the team for three months now. Fantastic communication, response time, flexibility, and after sale support.

PetPutt
Australia
5 months using the app
May 25, 2023

Very good app and a brilliant support. I am a big fan and would recommend it every time. You get very fast responses.

Petmoment
Germany
5 months using the app