Reviews (15)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 21, 2023

The support and customer service is exceptional. Quick replies + quires are followed up efficiently. Really pleased with the service and quality. They have been really helpful with the grow of the business, good quality items and quick delivery. They go beyond to make sure each customer is happy with their items. Will definitely continue using their services.

Nur Glo
United Kingdom
3 months using the app
April 7, 2023

This customizing dropshipping app is perfect for selling our customization products, offering an easy-to-use and efficient interface. Preda's exceptional support truly sets it apart, always going the extra mile to help. Highly recommended!

Momento Frame
Australia
About 2 months using the app
May 24, 2023

All good, support so fast i love it. Have so much support team
Love itttttttttt so muchhhhhhhhhhhhhh

Bracelet Custom
United States
About 1 month using the app
April 4, 2023

The team at CustomizingBox have been great to work with and they're always ready to provide personal assistance. I've used other sourcing apps before but this one takes the cake for print on demand products that would normally be difficult to implement. They make the process of fulfilling orders that are personalized by customers very simple. I highly recommend trying the app out and seeing their large product selection!

CraftedCharms
United States
27 days using the app
October 13, 2023

Worst app ever! Response is slow and product is stuck for 25 days in production...give me a lot of excuses that it's holiday/lost in courier/still in production..so disappointed with them! Do not install!

Timeless Prezzie
Singapore
10 months using the app
CustomizingBox replied March 20, 2024

We feel sorry that you are not satisfied with our services.

Regarding your orders, you made 16 orders in our app. In these 16 orders, 3 orders were shipped in 3 days, 7 orders were shipped in 5 days, 5 orders were shipped in 10-12 days, only one order shipped more than 20 days.

However, the average delivery time for these 16 orders was still within 7 days. The particularly slow production of one order was due to the product's craftsmanship, which requires multiple processes such as cutting and plating, While we had reminded you before production of that product could take a long time to make.

Because of different procedures, the production time can be different too. Hope you can understand! We make customized products and will ship them to you quickly in the future.

Thank you for your review, we will work hard to improve our services.