by Byward Labs

Take control of your shipping costs

4.8 of 5 stars(14 reviews)

Control your shipping costs

Rules can limit on product, geography, weight and more!

Infinite combination of rules

Carefully crafted rules ensure peace of mind when managing shipping costs

Easy and intuitive setup

Quickly get your store up to speed using simple and easy to understand rules

About CustomShip


NOTE: If this app is perfect for your business and you don't have Carrier Calculated Shipping Rates activated, you can reach out to the Shopify support team to add that to your plan.

CustomShip is an international app built specifically for global merchants working in various currencies and languages!

We support English, French, Japanese, German, and Spanish with plans to add support for more.

Finally, you can customize shipping rates based on the specific product, weight, shipping destination, or price with unlimited possibilities.

Whether you charge an extra handling fee to ship to Hokkaido or you provide free local delivery in Fukuoka, we’ve got you covered! Don’t ship lithium batteries by air? You can set that option as well with CustomShip. The possibilities are endless so you don’t have to lose money on shipping or get stuck not being able to deliver an item to a customer.

CustomShip can help you do many things:

  • Set shipping rates for individual products
  • Restrict shipping to specific zip codes or prefectures
  • Customize shipping pricing by product, weight, price, location
  • Different shipping rules for small and heavy items

And much more…

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4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    14% of ratings are 1 stars

Most recent reviews

Kiwi Best Buy

I needed a solution to be able to charge different weight-based shipping rates according to postcode.
At first, I thought it was going to be complicated so reached out to support and Philip was very helpful. It turned out being a very simple process to setup and I was just way overthinking it.
CustomShip is going to save us time and money.

Da Kine's Kava

I absolutely cannot believe this app is FREE! There are so many apps that charge much more for the same service, I can't believe I found this one! It does require real-time carrier shipping, but you can get that added for free if you switch to an annual payment plan. Customer service was super helpful (Phillip!) and helped me get everything set up and working perfectly. I have two products that are perishable and only available for local delivery, and this app did a great job of setting up my shipping rates to make those products only available in my nearby zip codes. Very happy!

Pepper Pantry

This app was perfect for restricting orders based on vendor locations and the interface was easy to use as well. Their team was also very fast and professional at responding to one of our support inquiries. Would recommend!