CustomShip , 35 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 13, 2023

Great free app for a small business like us! Easy to specify shipping rates based on different conditions.

Little Paddocks Flowers
United Kingdom
Time spent using app: About 3 hours
April 10, 2021

Great app! I was able to configure many different shipping rates to different regions/zones using filter logic.

United States
Time spent using app: 15 days
Edited May 21, 2021

I can't be more grateful enough for this app exists and is it essential for a The interface on this app is simple yet powerful, and thank you for the one who developed this app and I hope it can stay free for a small business like us. and Shopify should be included as default features. It is essential for business which sells physical products

Addicted Collectibles and Gifts
Time spent using app: About 2 months
March 22, 2021

for a small store such as mine, this App is pretty useful in targeting customers with different price options for shipping. and the customer support is top-notch. highly recommended.

Time spent using app: 5 months
March 16, 2021

Really good and easy to use shipping app. Especially useful since you can set up shipping parameters based on product sku, as well as based on postal/zip code. prompt customer support.

Iceman Video Games
Time spent using app: 11 months
March 11, 2021

Really useful and easy to use app. Helped me easily create shipping zones based on location which each needed a different shipping rate. Philip was also extremely helpful whenever I needed anything. Definitely recommend this app.

The Wooden Moose Rum Co.
United Kingdom
Time spent using app: 7 days
February 26, 2021

The best app to set shipping fees for weight- and price-based orders. I wanted to set free shipping for orders over $150 and less than 12 lbs. This app does it with necessary limitations. You can limit shipping rates based on state or country information. Also, a big thanks to Philip who was very helpful to settle it according to my needs. When you look at the app first, it may look like complicated. But when you spend some time on it, you find out that it is intuitive. I wish that there is more information on the help page for average users.

TurcaMart ®
United States
Time spent using app: 4 days
January 18, 2021

Best shipping app ever. Perfect for custom rates. The support was also great, they helped me to set up a complicated rate. Thanks.

Time spent using app: 5 months
January 7, 2021

This helped me customize my shipping rates exactly how I wanted it! Now I don't have to worry about under or overcharging for certain items, or restrict certain shipping methods for certain items. Took a while to get the hang of it but overall an amazing app. I don't know why Shopify doesn't have something like this already built into their shipping system. THANK YOU SO MUCH FOR MAKING THIS APP FREE!!! <3

Windy City Aquariums
United States
Time spent using app: Over 1 year
December 15, 2020

I can not believe this app is free. I don't have a complicated shipping set up, but as simple as it is, I couldn't get the built-in features in Shopify to accommodate me. I didn't want to pay a monthly fee for a shipping app. This app really allows you to have a lot of flexibility in establishing shipping settings -- where you ship, how you charge, and under what circumstances you charge. It seems a little daunting at first, but it's really very simple to use once you spend 5 minutes looking at the instructions!! More importantly, customer service is EXTREMELY responsive. I've used paid apps that have less customer service than this free one.

Cat in the Box LLC
United States
Time spent using app: About 1 year