Reviews (36)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 3, 2019

Customship did what my site developer said wasn't possible without paying big $$. It let us set rules for shipping to customers, including free shipping over $100 and then different rules for couriering orders over $100 to retailers with different prices according to what state they live in in AUS. I agree with previous poster, for those that say it’s complicated, its really not.

QLEAN BEAUTY
Australia
Almost 5 years using the app
May 12, 2020

I needed a solution to be able to charge different weight-based shipping rates according to postcode.
At first, I thought it was going to be complicated so reached out to support and Philip was very helpful. It turned out being a very simple process to setup and I was just way overthinking it.
CustomShip is going to save us time and money.

Kiwi Best Buy
New Zealand
Over 4 years using the app
May 14, 2019

This works! I've been looking everywhere for a free shipping app that can calculate by product/vendor and this is it! Read the documentation and instructions and it's so easy to get going. Thank you so much!!!

Tea and Becky
United States
About 4 years using the app
Byward Labs replied May 14, 2019

Thank you or your review and we appreciate the feedback. If you have any issues or request please don't hesitate to reach out.

August 19, 2019

I needed an app that would allow me to filter the shipping rates by postcode. I did not require the live shipping rates - just the ability to have a more accurate way of charging shipping for our products. As some of our products are quite large and heavy, our shipping rates varied greatly. Once I was able to work out the best way to use this app for what I wanted, it was easy to set up. Very happy with it so far.

Stahl Firepit Australia
Australia
Almost 4 years using the app
December 15, 2020

Excellent response time and overall support. This app has helped me greatly with setting up real time international shipping rates, highly recommend it.

Eco Fits
Kuwait
Over 3 years using the app
November 25, 2020

I've asked for assisance before installing the app and Philip replied very quickly.
The app is easy to set up, I used it to add an extra shipping area cutomized by zip code.
Excellent...and last but not least, free!

My Beauty Jungle
Italy
Over 2 years using the app
Edited July 13, 2019

I use this app to customize prices of some products based on destination country.

pros:
1. better than any other narrowing down your selection to pinpoint a product name, state/province, weight...
2. very precise, lets you even use Regex.

cons:
1. not very intuitive. the usability is crap.

Yamato Budogu
Japan
About 2 years using the app
Edited July 2, 2020

I have now paid several months for an app $ 10 a month, which can do less than this free app. The settings are a little confusing at the beginning, at least if you read them in German, but the support has everything I did not understand very much quickly explained. am absolutely thrilled and can only recommend it!

see it in action at www.ZaunEinkauf.de

ZaunEinkauf.de
Germany
About 2 years using the app
October 14, 2019

Great app! It does what other paid apps for free. It also has a great customer service, Philip helped me with all the issues i had setting up my rates.

Herbolario El Búho
Spain
About 2 years using the app
Edited November 16, 2020

I used the app to add an extra shipping option for my customers in order to make a workaround for COD charges. PERFECT APP. Easy to use and finally resolved an issue i have been struggling to solve since i first launched my shop. THANK YOU FOR THIS APP WHICH IS FREE AS WELL !!!!!!!

moodbook
Greece
Almost 2 years using the app