CustomShip , 36 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 28, 2020

I absolutely cannot believe this app is FREE! There are so many apps that charge much more for the same service, I can't believe I found this one! It does require real-time carrier shipping, but you can get that added for free if you switch to an annual payment plan. Customer service was super helpful (Phillip!) and helped me get everything set up and working perfectly. I have two products that are perishable and only available for local delivery, and this app did a great job of setting up my shipping rates to make those products only available in my nearby zip codes. Very happy!

Da Kine's Kava
United States
About 1 month using the app
July 3, 2019

Customship did what my site developer said wasn't possible without paying big $$. It let us set rules for shipping to customers, including free shipping over $100 and then different rules for couriering orders over $100 to retailers with different prices according to what state they live in in AUS. I agree with previous poster, for those that say it’s complicated, its really not.

QLEAN BEAUTY
Australia
24 days using the app
September 6, 2019

It was abit hard to figure out, but totally worth it to not have to pay $30 subscription fees to competitor apps for the same shipping rules

Pups Therapy
Canada
Over 1 year using the app
April 10, 2021

Great app! I was able to configure many different shipping rates to different regions/zones using filter logic.

Joyinbag
United States
15 days using the app
August 12, 2020

This is an amazing app. A bit tricky to set up but their support team will take their time to assist you.

4 Continents Stores Ltd
United Kingdom
11 days using the app
March 11, 2021

Really useful and easy to use app. Helped me easily create shipping zones based on location which each needed a different shipping rate. Philip was also extremely helpful whenever I needed anything. Definitely recommend this app.

The Wooden Moose Rum Co.
United Kingdom
7 days using the app
May 12, 2020

I needed a solution to be able to charge different weight-based shipping rates according to postcode.
At first, I thought it was going to be complicated so reached out to support and Philip was very helpful. It turned out being a very simple process to setup and I was just way overthinking it.
CustomShip is going to save us time and money.

Kiwi Best Buy
New Zealand
7 days using the app
October 6, 2020

I am so happy I found this App. I have some specific shipping rules based on certain products and shipping destinations and this App does the job. And it's FREE! Not only that, their customer support is first class. Philip went above and beyond providing me with much needed assistance with the set-up. Once you get the hang of it, this App is very simple to work with. Highly recommend.

Gourmet Canadiana
Canada
5 days using the app
February 26, 2021

The best app to set shipping fees for weight- and price-based orders. I wanted to set free shipping for orders over $150 and less than 12 lbs. This app does it with necessary limitations. You can limit shipping rates based on state or country information. Also, a big thanks to Philip who was very helpful to settle it according to my needs. When you look at the app first, it may look like complicated. But when you spend some time on it, you find out that it is intuitive. I wish that there is more information on the help page for average users.

TurcaMart ®
United States
4 days using the app
December 15, 2020

Excellent response time and overall support. This app has helped me greatly with setting up real time international shipping rates, highly recommend it.

Eco Fits
Kuwait
3 days using the app