Reviews (419)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, particularly noting individuals like Casper, Ivan, and Maria for their helpfulness. The user-friendly interface and effective feed optimization enhance marketing efforts on platforms like Google Shopping, improving business metrics such as click-through rates and return on ad spend. The app also offers valuable educational resources and can handle complex feed requirements across multiple platforms and stores, making it a versatile tool for managing product feeds efficiently.

August 23, 2024

Have yet to use the app, but Ivan from support was extremely helpful and got our issues settled quickly! (:

8 Sheep Organics
United States
About 1 year using the app
DataFeedWatch replied September 2, 2024

Thank you for the kind words! We're glad you had a positive experience with our support team.

~Natalia/DataFeedWatch

September 3, 2024

Maria! She is a star! I was struggling for adding one attribute in the datafeedwatch. I requested for help, in no time, she fixed it!

Watsons
United Arab Emirates
Over 2 years using the app
DataFeedWatch replied October 14, 2024

Hello,

Thank you for taking the time to leave a review! We'll make sure to pass your shout out to Maria.

If you ever need assistance or have any questions in the future, feel free to reach out to us.

~Jamie / DataFeedWatch

July 29, 2024

Great app and terrific support. Their product is very effective in optimizing our data feed for Google Shopping. Also, their support rep, Chris, was very responsive and fixed an issue I was having quickly.

Restaurant Furniture Plus
United States
Almost 6 years using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you do much for your review! I'll make sure to pass along your shout out to Chris. Thank you for kind words.

~Natalia / DataFeedWatch

July 17, 2024

the Team at Data Feed Watch are amazing! It's incredible how quickly they respond and they do basically fix every situation you might ran into! Shout out to Casper for saving me like 10 hours of my time today! Casper taught me how to exclude over 500 products from my feed in less than 10 minutes. At first I wanted to do it manually! Talk about time and life saving help!

MasayaCo
United States
Over 2 years using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you so much for your feedback:)
If you ever have any questions or need assistance, don't hesitate to reach out!

~Natalia / DataFeedWatch

September 5, 2024

The platform is easy to use. I love the logic through operand conditions and also the ordering of rules. Everything seems intuitive and any queries are immediately answered. The customer support team, especially Ivan was excellent in supporting us with specific requests on the customized addition of variants in the feed for mapping.

We look forward to setting up more sales channels with DataFeedWatch.

Cozy Corner
Malta
7 days using the app
DataFeedWatch replied October 14, 2024

Hi there,

Thank you so much for taking the time to leave a review! We're happy to hear you've been having a good experience with DataFeedWatch.

And we'll pass your shout out along to Ivan. :)

~Jamie / DataFeedWatch

July 15, 2024

The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.

The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.

Grow Organic
United States
Over 2 years using the app
DataFeedWatch replied September 2, 2024

Hi,

Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!

~Natalia / DataFeed Watch

August 20, 2024

Great app and service. I love speaking to their customer service team, who are always very helpful.

Sixty61
United States
5 months using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you for taking the time to share your positive experience with DataFeed Watch! We're delighted to hear that you've received excellent support from us.

~Natalia/DataFeed Watch

August 15, 2024

The support team are extremely helpful and go above and beyond to try and find solutions to problems!

Jones Bootmaker
United Kingdom
About 2 years using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you so much for taking the time to share your positive experience with Datafeedwatch!

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We appreciate your recommendation :)

~Natalia / DataFeedWatch

August 19, 2024

Great app and fast & friendly support.

NATURTREU
Germany
Over 3 years using the app
DataFeedWatch replied September 2, 2024

Hi!
We're so glad to hear that you've received friendly support from our team. Your recommendation means a lot to us.

~Natalia / DataFeedWatch

August 8, 2024

DFW Ivan helped us to fine tune the issue with GMC feed, always helpful team

Sage and Paige UK
Australia
9 months using the app
DataFeedWatch replied September 2, 2024

Hi!
Thank you for your review! We'll make sure to pass along your shout out to Ivan

~Natalia / DataFeedWatch