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We have really pushed this app to the max to test its capabilities and it now an important part of our workflow on a daily basis. Any problems we have had were all errors with setup on our part. The support team have been extremely helpful in fixing and explaining the issue so we understand the platform more.
Customer support stepped in right away with good communication and resolved my issue. Overall the app is excellent, very efficient and saves time. Very good value.
Hi there,
Thank you for sharing your feedback with us. We sincerely apologise for the frustration this situation has caused.
We want to assure you that the account in question has been closed, and you were not charged for it, nor will you be charged in the future. Our team is in touch and actively investigating how this occurred. We’re committed to identifying the root cause to ensure this doesn’t happen again.
Your experience is important to us, and we’re here to help if you have any further questions or concerns. Please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
Data Feed Watch is super easy to use and really helps keep my shopping feeds organized and running smoothly!
Vi har brugt Datafeedwatch ligesom vi skiftede fra Woocommerce til Shopify.
Utrolig nem sætte op.
De små ting jeg ikke selv kunne løse, blev afhjulpet af supporten på under 10 minutter.
Klasse værktøj og support!
Powerful feed apps can have a steep learning curve, but DataFeedWatch has for us been intuitive to use even for marketers with limited technical understanding. Their team has also been responsive and very helpful whenever there's been an issue or we've had questions.
The product feed tool is easily configurable and relatively intuitive. This tool can help you to optimize your feed without having to spend a lot of time to make unwanted or unneeded changes to your store's data. The team provide excellent support to get you up and running very quickly.
Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.
The undisputed best feed tool out there. We have tried almost every tool out there and nothing comes close to DFW. The integration is seamless and the ability to write rules makes sure any new products will turn up in your feeds the way you want it to be. Their support is also top notch. A lovely gentleman called Ivan even went as far as to rewrite our janky regexp code to improve it. Absolute rockstars.
The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated.
The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.
Hi,
Thank you for your feedback! It’s great to hear that the support is so helpful and often resolves your issues directly. We are here for you!
~Natalia / DataFeed Watch
Data Feed watch has been an amazing tool for us. We've been using it for all 4 of our stores and a variety of platforms. And their support team has been incredibly helpful. Ivan has sorted any issue we've faced with speed and efficiency. Highly recommend.
Thank you for the feedback! Your recommendation means a lot to us! l'll be sure to pass your kind words on to Ivan and the support team. Highly appreciated!
~Natalia/DataFeedWatch
