MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (127)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator tool for its effectiveness and customizability, noting it enhances customer experience by making it easy to find physical store locations. Features like bulk location import and Google API integration are particularly valued for expanding business reach. The app is also praised for its reliable performance and user-friendly interface. Support services are frequently highlighted for their responsiveness, with staff members like Jena and Jennie commended for their problem-solving skills.

February 3, 2022

Had some trouble updating one of the pages, but Steph and Duong helped me out... and they were on holidays at the time, so very much appreciated.

C-pool
Canada
2 months using the app
Tech Arms (by BSS Commerce) replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 15, 2021

I was looking for a locator that would give me statistics on where people are looking for our product. Not only did this application give me that but I submitted suggestions to make my reporting easier and they implemented them within just a few weeks. TOP NOTCH SERVICE. Smooth running application that is both intuitive and functional. Customer service and development are "ON IT" and responsive to consumer needs.

Pravada Floors
Canada
2 months using the app
Tech Arms (by BSS Commerce) replied September 15, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 7, 2023

Great and quick support. Jena gives you the right instructions or acts quick with development if there are any fixes needed. Also a user friendly dashboard!

Beside Rugs
Netherlands
About 2 months using the app
Tech Arms (by BSS Commerce) replied June 15, 2023

Thank you so much for your positive review!

We are glad to hear that our agent gave you clear instructions and quick service when it came to development and fixes. We are also thrilled to know that our dashboard is user-friendly!

We sincerely appreciate your feedback and your support.

Edited February 3, 2023

Great help from Jennie. App works as described so far

As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name. And most convenient, you can use your own Google API key.
We had a few questions about the app and got quick support from the support team. The customer service was very extremely helpful and willing to help me as efficiently as they could through chat support. They quickly solve my problems and this app does exactly what I need it to do for my online store. Great app that helps us identify our dealer network very easily.

We will continue to use this app. Thank you again.

iGround Auto Gear Canada
Canada
About 1 month using the app
Tech Arms (by BSS Commerce) replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 2, 2023

Very clean and simply store locator to let me customers find the stores in their area that stock our product. The search can be by location or address, as well as scrolling map. I am very happy with it, it has enough customization for what I need. I had one small issue and it was resolved same day. Very happy!

Deckhand Sports
United States
30 days using the app
Tech Arms (by BSS Commerce) replied October 5, 2023

Thank you so much for your 5-star rating!

We are delighted to hear that you are very happy with our store locator. Specifically, we are thrilled that our system has enough customization for your needs. It is also great to hear that you had a small issue which was resolved right away.

We really appreciate your feedback!

May 23, 2021

I had an issue with the Api code and some styling so I contact support, they were really fast and helped me solving my issues. 10/10 I totally recommend.

Amelia Cosmetics Shop
Spain
30 days using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

February 17, 2022

I had a very positive experience with the customer service team, specifically Amber & Duong for the efforts to resolve my issue. Thanks!

Air-Weigh
United States
29 days using the app
Tech Arms (by BSS Commerce) replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 19, 2023

Jennie and Jena have been extremely helpful with fixing an issue we had where the map wouldn't automatically determine your location, they are always so responsive which makes a huge difference when everybody is so busy!

Gaia Baby Catalogue
Ireland
23 days using the app
Tech Arms (by BSS Commerce) replied July 24, 2023

Thank you so much for your 5 star rating!

We really appreciate your kind words about our agents helpfulness and responsiveness. It makes a huge difference to us and we are glad that our efforts have been noticed.

Thank you again!

July 27, 2021

So far we have been very happy with this app. The email support has been very responsive and helpful which is HUGE when using so many apps. Thank you!

Nupafeed® USA
United States
20 days using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

October 6, 2022

We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.

B2BFAB
United States
17 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!