MAPPY: Store Locator & Maps

MAPPY: Store Locator & Maps

Reviews (294)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    277
  • 4% of ratings are 4 stars
    11
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants appreciate this store locator for its clean, intuitive interface that simplifies setup and enhances customer experience. It's praised for easy installation, customizable design options, and effective display of multiple locations. Integration with Google Maps ensures accurate searches. The responsive customer support is noted for efficiently handling customization and technical issues, making it a valuable tool for businesses aiming to improve their locator systems.

February 1, 2023

After you paid for the app, then you need to register a google API by yourself. the key point is that it will generate billing to pay again.
Such a cheat app, worse service. must remove it immediately.

EUNORAU ELECTRIC BIKES
United States
Over 1 year using the app
MAPPY replied February 3, 2023

So sorry for the inconvenience that you were facing with our app.

It was happening due to the change within our plan lately. But for old customers who have been using our app so far, we can again provide you the API Key to continue with the app.

If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 2, 2024

Horrible. Entered 5 dealers to start, looked good. Used the bulk import .csv file to upload the remaining 89 and none of them would locate on the map. Contacted support and notified them of this. Zero help. Didn't even look into settings nothing. Just pass to someone else that isn't available right now.

Angler's Choice
Canada
5 months using the app
November 17, 2023

This does not work on new shopify it seems.

BrickShell Cases
United States
15 minutes using the app
MAPPY replied November 19, 2023

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app.

In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either.

If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us.

In case you change your mind, don't hesitate to contact us via our Live Chat, at our email support-sbc@bsscommerce.com or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!

November 17, 2025

Andsky Ebike
Hong Kong SAR
31 minutes using the app
MAPPY replied November 17, 2025

Hi Andsky Ebike,

We’re truly sorry to hear about your experience and that the app didn’t work as expected for you.

Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right.

If you're open to it, please reply to our email from support@mappy-app.com, we’re more than happy to assist and turn this around for you.

We hope to hear from you soon.