MAPPY: Store Locator & Maps

MAPPY: Store Locator & Maps

Reviews (196)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator for its ability to enhance customer experience by displaying dealer locations effectively. It's noted for its affordability, ease of installation, and Google Maps integration. The customizable options help align with store themes, and the support team is praised for their quick and efficient handling of customization and technical issues, ensuring a professional and intuitive design.

November 17, 2023

This does not work on new shopify it seems.

BrickShell Cases
United States
15 minutes using the app
MAPPY replied November 19, 2023

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app.

In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either.

If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us.

In case you change your mind, don't hesitate to contact us via our Live Chat, at our email support-sbc@bsscommerce.com or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!

June 4, 2025

Looks good so far and support has been very good. Check it out for yourself on our site https://seatylock.com.au/pages/store-locator

Seatylock Australia
Australia
April 15, 2025

Wave 3 Matcha
United States
14 minutes using the app
MAPPY replied April 18, 2025

Dear Wave 3 Matcha,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

February 3, 2025

YFY SKINCARE
Germany
About 24 hours using the app
MAPPY replied February 7, 2025

Dear YFY SKINCARE,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

June 24, 2025

Exotic Aquariums & Pets
South Africa
October 23, 2024

My Wife's Candles
United States
About 10 hours using the app
MAPPY replied October 28, 2024

Dear My Wife's Candles,

Thank you for your kind words! 😊 We're thrilled to hear that you found our support team helpful and friendly. Your satisfaction means a lot to us! If you have any more questions or need further assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We're always here to help!

July 9, 2025

great app, great service

My Hoist.com.au
Australia
July 4, 2025

Fantastic support! Mabel was absolutely great at helping me making the map suit my website. Thank you so much!

Just Peachy
South Africa
July 3, 2025

cool customer service!

Great Asian Market
Canada
June 26, 2025

CONDOR OUTDOOR Test
United States
MAPPY replied June 30, 2025

Dear CONDOR OUTDOOR Test,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com

June 24, 2025

Responsive customer service! App is easy to use and suits our needs perfectly.

Talking Textiles
Singapore
November 22, 2024

Simply works and the support is extremely helpful!

Luna Room
Australia
About 23 hours using the app
MAPPY replied November 30, 2024

Dear Luna Room,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

August 15, 2024

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

gb Baby
Malaysia
21 days using the app
August 5, 2024

I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.

Finesse
United Kingdom
3 days using the app
March 28, 2024

Great developers, intuitive interface, and a great experience. Helpful for stores with physical stores.

TuneEmpire
United States
About 6 hours using the app
January 26, 2024

Great Customer service, quick and reliable assistance from online support with any API or app issues.

Geiser Performance UTV
United States
9 months using the app
August 11, 2023

This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal.

The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.

Osmoz
France
10 days using the app
MAPPY replied August 18, 2023

Thank you for your rating!

We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.

July 5, 2023

Great app. We were looking for a simple to use, but great quality plug in to show fitting locations and this worked perfectly.

Rimblades
United Kingdom
13 days using the app
MAPPY replied July 6, 2023

Thank you for the 5-star rating!

We are delighted that our app provided you with the simple and great quality plugin you were looking for to show fitting locations. We really appreciate your kind words.

Thank you!

November 16, 2022

We had issues trying to find the right store locator and making them work correctly. Once we settled on which one we were going to use (Dealer & Store Locator by BSS Commerce), Jena and the developer Dinh Trong Linh were able to provide great customer service and technical support. They were very responsive, and they quickly were able to resolve our issues in getting to display the map correctly.

ZongGlass
United States
9 days using the app
MAPPY replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 21, 2022

App is good and does the job! I'm really happy about my choice of app and the possibuilities in it.
Furthermore, their support team is amazing - really skilled and helpful and willingly to get the job done without letting the customer wait for too long. They will help with all kind of requests and will do everything in their power to get you satisfied - a lot of customer services could learn from them. A big thank you to Jennie and Dinh Trong Linh for their big help and amazing service.

Kai Kristiansen & Friends
Denmark
3 months using the app
MAPPY replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 6, 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
Kenya
About 2 months using the app
MAPPY replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 8, 2022

Great app, very easy to use and the support is excellent if you run into any issues. Highly recommend!

Chocolatey Clare
Ireland
11 months using the app
March 9, 2022

We installed this app to help customers find our products at our authorized dealers. Received great customer service from Amber & her team when I ran into some difficulty with the installation. They fixed the issue and it looks great!

Willapa Marine Products, Inc.
United States
8 days using the app
MAPPY replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 17, 2022

I had a very positive experience with the customer service team, specifically Amber & Duong for the efforts to resolve my issue. Thanks!

Air-Weigh
United States
15 days using the app
MAPPY replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 11, 2022

Had a few glitches when we first set this app up. I raised a support ticket which took a few days to be answered due to being the weekend and different time zones. However once it was looked at the issues was very quickly resolved. For us the extra info of where people are searching will prove invaluable to setting up new shops, so worth paying for the extra tier I probably would have given it 5 stars if it had worked first time

Utterly Rawsome Ltd
United Kingdom
7 days using the app
MAPPY replied January 16, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited October 12, 2021

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Elephone
Australia
About 5 hours using the app
MAPPY replied October 14, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 20, 2021

App works great, customers find it easy to use and the help team (Gigi) are legends. Can't recommend highly enough. All the Apps from these guys are the best. LEGENDS!

5 Active Energy
Australia
3 months using the app
MAPPY replied September 22, 2021

Thanks for using our apps on your both stores.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers!

September 2, 2021

We've used this app and are really happy about it. App is highly customizable and the customer service is great. At first we had some speed issues however they've managed to fix this within 2 days! No complaints and highly recommend this app for this price!

Hipresso
Netherlands
5 months using the app
MAPPY replied September 7, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

August 19, 2021

This App works well, as advertised. Needed a little help after install to make it comply with our custom theme, team was efficient in taking care of the issue.

Terrapin Outdoor Solutions
United States
2 months using the app
MAPPY replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

June 3, 2021

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
Canada
About 1 hour using the app
MAPPY replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 9, 2021

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
France
5 days using the app
MAPPY replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

February 3, 2021

Had some struggles with API key. Good service by Stephanie. Now it works. Looks goooooooooooooood :-)

UNIQ EYEWEAR
Denmark
5 days using the app
MAPPY replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.