MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (135)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this store locator for its effective display of dealer and reseller locations, enhancing customer access to physical stores. It's noted for easy installation, straightforward location additions, bulk imports, and Google Maps integration. The app offers high customizability and a user-friendly interface. Customer support is highlighted as responsive, quickly resolving issues and aiding in app customization to meet specific merchant needs.

July 23, 2024

The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.

illumino
United States
About 2 months using the app
October 15, 2024

very helpful and very friendly support

Benny Burton
Germany
17 days using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear Benny Burton,

Thank you for your kind words! 😊 We're thrilled to hear that you found our support team helpful and friendly. Your satisfaction means a lot to us! If you have any more questions or need further assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We're always here to help!

October 31, 2024

Super customer service and good experience

Qualisports USA
United States
2 days using the app
Tech Arms (by BSS Commerce) replied November 5, 2024

Dear Qualisports USA,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

August 5, 2024

I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.

Finesse
United Kingdom
About 2 months using the app
August 5, 2024

Perfect app for our store locator. We have a very dark theme for our shop, so we had some issues with the color scheme matching our shop. We reached out to the developer BSS Commerce and Jena had our issue resolved lightning fast! She was very quick with visual representations of every change we needed to make and wanted to make. She spoke directly to the developers to have our app customized to fit our theme. We could not be happier with the service. Thank you!!

Amaris Creative Collective
United States
About 20 hours using the app
August 26, 2024

Very good Service
Thanks

Handpan.World
Germany
5 days using the app
Edited October 5, 2024

Always a great and swift support. Jena is keen to resolve issues and very patient. Would wish that all other App service providers would be equally supportive!!!

Swiss3DGuards Schweiz
Switzerland
Over 1 year using the app
Tech Arms (by BSS Commerce) replied July 8, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

June 24, 2024

The support I received for my Mappy App from Jennie of BSS Commerce was amazing. Friendly, understanding and very quick! Thanks a lot!

Pastiglie Leone
Italy
About 1 month using the app
Tech Arms (by BSS Commerce) replied July 8, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

June 6, 2024

The support I received for my Mappy App from Jena of BSS Commerce was first rate. Friendly, understanding and generous with knowledge.

Power of Three Publications
United States
About 1 year using the app
Tech Arms (by BSS Commerce) replied June 10, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

January 24, 2024

Mappy looks great on our shopfront and is easy to use. The app also has great support, the team were prompt with their response and were able to resolve a small issue quickly.

DanJas Imports
Australia
Over 1 year using the app