Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited March 29, 2024

Great support team with timely responses,- thank you Jolie Nguyen for your help!

dialtune
United States
About 1 year using the app
BSS Commerce replied February 7, 2023

Thank you so much for the amazing 5 star rating and your kind words! We're glad you've had a great experience with our solid feature set, great support team with timely responses and highly recommend checking out. Thank you for your support!

Edited June 21, 2022

Great app, we tried a different app before we moved our store locator to BSS and we are VERY happy with this one. BSS never disappoints! (We use other BSS apps, too) The customer and tech support is excellent and they really go out of there way for their customers. We use various BSS apps for multiple Shopify stores. Can highly recommend BSS Wholesale Solutions, too. Both apps work smoothly and have great features. Extremely quick in response and great to work with! Thank you, Emma & Team!!! Gute app, wir haben vorher andere ausprobiert. Wir nutzen auch andere BSS apps, passt und läuft alles. Exzellenter customer service, Emma ist grossartig, und das gesamte Team geht versucht auf Anfrage auch Dinge zu prüfen und sofern möglich zu machen, die die apps von Haus aus nicht liefern. Wir nutzen mehrere BSS apps in mehren stores. BSS Wholesale Solutions (auch um um B2B und B2C in einem store zu kombinieren) ist auch sehr zu empfehlen. Sehr schnell und super in der Zusammenarbeit! Vielen Dank an Emma und das gesamte Team!

Swiss Galoppers Europa
Netherlands
About 1 year using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 9, 2022

We installed this app to help customers find our products at our authorized dealers. Received great customer service from Amber & her team when I ran into some difficulty with the installation. They fixed the issue and it looks great!

Willapa Marine Products, Inc.
United States
About 1 year using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 20, 2021

App works great, customers find it easy to use and the help team (Gigi) are legends. Can't recommend highly enough. All the Apps from these guys are the best. LEGENDS!

5 Active Energy
Australia
About 1 year using the app
BSS Commerce replied September 22, 2021

Thanks for using our apps on your both stores.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers!

January 31, 2023

The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!

Illumaesthetic
United States
12 months using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited September 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Shake Salad
Singapore
11 months using the app
September 7, 2021

The store locator app was super easy to install and upload addresses. I had a slight tech issue and customer service was A+.

MomRemedy
United States
11 months using the app
BSS Commerce replied September 7, 2021

Thanks, Jen for your kind words.

Hope everything works well now and we are happy to help if you need further support.

Best,

Steph and the Team.

Edited March 23, 2023

Just installed another shop and App. Jinny Nguyen and Van Hoan made an excellent job helping me to get the page up and running with our Shopify account. We are a star-up company and sure to have selected the right partner for our needs. Well done!!

Swiss3DGuards GmbH
Switzerland
10 months using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 3, 2021

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
Canada
10 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 19, 2021

After soon not being able to use my previous app, I switched to this app.
Great app. Just what I need.
Thanks for the great and fast support from Stephanie.

Foliendealer.com
Germany
9 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

It's great that you use three apps of ours and all work well.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.