MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (127)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator tool for its effectiveness and customizability, noting it enhances customer experience by making it easy to find physical store locations. Features like bulk location import and Google API integration are particularly valued for expanding business reach. The app is also praised for its reliable performance and user-friendly interface. Support services are frequently highlighted for their responsiveness, with staff members like Jena and Jennie commended for their problem-solving skills.

September 20, 2021

App works great, customers find it easy to use and the help team (Gigi) are legends. Can't recommend highly enough. All the Apps from these guys are the best. LEGENDS!

5 Active Energy
Australia
About 1 year using the app
Tech Arms (by BSS Commerce) replied September 22, 2021

Thanks for using our apps on your both stores.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers!

January 31, 2023

The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!

Illumaesthetic
United States
12 months using the app
Tech Arms (by BSS Commerce) replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited September 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Shake Salad
Singapore
11 months using the app
September 7, 2021

The store locator app was super easy to install and upload addresses. I had a slight tech issue and customer service was A+.

MomRemedy
United States
11 months using the app
Tech Arms (by BSS Commerce) replied September 7, 2021

Thanks, Jen for your kind words.

Hope everything works well now and we are happy to help if you need further support.

Best,

Steph and the Team.

October 6, 2023

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Trendy Dog Mom
United States
10 months using the app
Tech Arms (by BSS Commerce) replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 3, 2021

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
Canada
10 months using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 19, 2021

After soon not being able to use my previous app, I switched to this app.
Great app. Just what I need.
Thanks for the great and fast support from Stephanie.

Foliendealer.com
Germany
9 months using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Stephanie and the team.

It's great that you use three apps of ours and all work well.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Edited October 12, 2021

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Elephone
Australia
9 months using the app
Tech Arms (by BSS Commerce) replied October 14, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited October 6, 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
Kenya
8 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 6, 2023

The perfect app for us as we begin to expand across stores and Jena has been absolutely fabulous in ironing out any issues!

Norwich Porridge
United Kingdom
7 months using the app
Tech Arms (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5 star rating! We are especially grateful for your positive words regarding Jena's help. We appreciate your kind words and your support!