MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Reviews (127)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this store locator tool for its effectiveness and customizability, noting it enhances customer experience by making it easy to find physical store locations. Features like bulk location import and Google API integration are particularly valued for expanding business reach. The app is also praised for its reliable performance and user-friendly interface. Support services are frequently highlighted for their responsiveness, with staff members like Jena and Jennie commended for their problem-solving skills.

September 21, 2023

Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
United States
4 months using the app
Tech Arms (by BSS Commerce) replied September 27, 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions.

We are thankful for your support.

October 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
United States
4 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 7, 2023

Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.

EcoMedicShop
Austria
4 months using the app
Tech Arms (by BSS Commerce) replied March 9, 2023

Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us.
Many thanks!

April 9, 2021

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
France
4 months using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

April 27, 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

CA Technologies USA
United States
3 months using the app
Tech Arms (by BSS Commerce) replied April 28, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited October 31, 2023

Easy to use and good service. Quick and helpful response.

ElephantsTrunk3
Netherlands
3 months using the app
Tech Arms (by BSS Commerce) replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Edited March 29, 2022

We substituted another store locator app by BSS Dealer & Store Locator. As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name and, most important to us, give tags for special dealers like Premium-Dealer to give the user an better impression of the dealer he is looking for.
The cost-performance ratio is outstanding, taking also into account their support:
The support of BSS is, like always, excellent, both on the fast communication track by Jinny as the supporter and XuTho as the highly skilled technician. We really appreciate their help and fast understanding of our requirements! Last, but not least, they helped us in importing our dealer data and optimized it for our purpose! Thank you very much for that, Steph and Duong!

07eins
Germany
3 months using the app
Tech Arms (by BSS Commerce) replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 25, 2021

Amazing customer service via email by Gigi, and really fast resolution of my issue! Also, love the app and love the monthly price!

Paris Success
Colombia
3 months using the app
Tech Arms (by BSS Commerce) replied August 24, 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

December 8, 2022

Th Dealer and Store Locator app works well, especially with all the help from Jennie and Dinh Trong Linh who helped get it up and running. It is very easy to use and it automatically updates once you enter in a new location. There are a lot of options so you can customize the app based on your preferences. It allows us to easily show where our products can be found, along with their contact information and website to help raise awareness and drive sales to our dealers.

Altera Alpaca Store
United States
3 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 23, 2023

What a great app, with a fast and easy setup and a responsive and helpful support team. Thanks so much!

Kombat Boots
United States
2 months using the app
Tech Arms (by BSS Commerce) replied March 24, 2023

Thank you so much for your five-star rating! We are glad you found the setup fast and easy and appreciate your recognition of our responsive and helpful support team. We really appreciate your support!