Zapiet ‑ Rates by Distance

Zapiet ‑ Rates by Distance

Pricing
$14.99/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.5 (76)
Developer
Zapiet

Build Buyer Confidence by Offering Accurate, Calculated Shipping and Delivery Rates by Distance

Frustrated by losing money on inaccurate delivery & shipping rates based on the distance to your store or warehouse? Zapiet - Rates by Distance has you covered with a customizable, feature-rich solution that gives customers real-time delivery & shipping rates calculated accurately to their location. Increase confidence for shoppers checking out and reduce cart abandonment with delivery and shipping rates customers can trust. Customize the rates based on your specific business preferences.

Frustrated by losing money on inaccurate delivery & shipping rates based on the distance to your store or warehouse? Zapiet - Rates by Distance has you covered with a customizable, feature-rich solution that gives customers real-time delivery & shipping rates calculated accurately to their location. Increase confidence for shoppers checking out and reduce cart abandonment with delivery and shipping rates customers can trust. Customize the rates based on your specific business preferences. more
  • Multi-lingual: Support for multiple languages
  • Add Multiple Rates: Based on the weight or price of an order
  • Limit Deliveries: To a maximum distance from your store
  • Distance Calculator: Specify using the shortest or fastest route
  • Single or Multi-location: Handles multi-zone deliveries with local pricing
Highlights
Use directly in Shopify admin

Languages

English, Portuguese (Brazil), Danish, Dutch, French, German, Italian, Portuguese (Portugal), Chinese (Simplified), Spanish, and Swedish

Works with

Store Pickup + Delivery, Bespoke Shipping, Zapiet

Rate calculation

Customer-based, Distance-based, Weight-based

Customization

Multi-language

Delivery options

Dynamic rates, Minimum values, Multi-location

Pricing

Zapiet

$14.99 / month

  • 1-100 store locations
  • Weight/price based rules
  • Driving distance and/or max radius
  • Unique rules per location
  • Chat, email, phone support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (76)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 3, 2024

Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!

Fresh by 4Roots
United States
Over 1 year using the app
Zapiet replied October 8, 2024

Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨

-Jeanette

September 24, 2024

Would better give them 0. This best describe experience, app is NOT working properly, you would need to check it daily. Is it not SET it and forget it solution.

Purebred Kitties
United States
Over 3 years using the app
Zapiet replied September 25, 2024

Hi Mariia,

Thank you for taking the time to share your feedback. We take all feedback seriously, whether positive or negative.

We have over 1000 merchants using our Delivery Rates by Distance app each month without issue, and the only reason to ever open the app is to change rates.

Our goal with the Delivery Rates by Distance app is to provide an accurate, user-friendly tool to help our merchants manage delivery costs effectively. While we strive for a seamless experience, there may be occasional issues, and our support team is committed to addressing them promptly. In your case, we attempted to investigate the issue, but our access to your store was removed.

If you'd like further assistance, please feel free to reach out to us again at support@zapiet.com.

Kind regards,
Ismail

August 22, 2024

Customer support is great

Liberty Safes Texas
United States
10 months using the app
Zapiet replied August 26, 2024

Hi Jon,

It was a pleasure chatting and helping you with the rates for our Delivery Rates by Distance app!

If you have any questions or need any assistance down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 27, 2024

Overall the idea of the app is good, but the customer service is bad. However, the app will occasionally charge customer with a wrong shipping rate, way lower than actual shipping rate making our business needing to bear the extra shipping cost. We had talked to the support on this issue multiple times but the issue still remains.

Twinka.co
Malaysia
Almost 3 years using the app
Zapiet replied April 30, 2024

Hi Twinka team,

We've investigated the response times and identified a bottleneck in our escalation process, particularly concerning senior support agent availability during weekends. We've since optimized our automation and systems to ensure quicker resolution and smoother handling of such cases, while still prioritizing consistency by assigning recurring issues to the same senior support agent whenever possible.

We're truly sorry for the delay and any trouble it caused you. It's really important for us to deal with these issues quickly. When you first reported the issue, we fixed it straight away. This time, when you reported it again, we got our developers involved and they implemented a permanent fix.

Thank you once again for your patience and for bringing this to our attention. We're committed to continuously improving our service to better serve you and all our valued customers. If you have any further questions or concerns, please don't hesitate to reach out.

- Klaudia

February 14, 2024

The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.

William Dickson Industries, Inc
United States
Almost 3 years using the app
Zapiet replied February 16, 2024

Hi Paul,

Thank you very much for taking the time to leave a lovely review :)

It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

All the best,
Jessica

Support

Zapiet can answer any questions you have about Zapiet ‑ Rates by Distance.

Developer

Zapiet

14 Horncastle Road, Louth, ENG, LN11 9LD, GB

Launched

February 14, 2018 · Changelog

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