Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us
Thanks and have a great day,
Homestead Buildings & Sheds
We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.
This is great. It solved my shipping problem on my shopify store. For weeks I have been battling with the best way to calculate shipping by distance until a friend recommended this app. Super cool
Thanks so much for your kind words! We're happy our app could help solve your shipping problem and provide you with the shipping rates you need.
Let us know if there's anything else you need.
Great app! Allows us to determine delivery parameters per order. Guys are always there to help and answer questions.
Thank you for taking a moment to leave a review, and glad to hear you're enjoying using our app!
Metro East Decor
The app is great, but I want to highlight the customer service. It is very rare nowadays to run into a problem, and find someone who is genuine about helping. I had the support team wrapped up for three days trying to fix a problem that was actually a shopify problem. They are by far, one of the best support teams (Jessica) I have run across in a very long time. Great job Zapiet. The app works as it should too! :)
Thank you so much for your kind words. I'm so glad that we were able to get your store working the way you wanted. I was really lovely chatting with you.
If you have any other questions or need any assistance, please do not hesitate to get in touch.
This app is worth every penny. You can set multiple conditions and exceptions, sync it with a google maps api and it can be integrated with their other app Store pickup + delivery. I've contacted the team for help and they've set up all that I needed in a few minutes. Highly recommend it!
Great Park Farm
We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.
Thank you very much for your lovely review!
I'm glad you enjoy using our app and that we have been able to help you out with setting up.
Have a great day!
Anita Gribbin Pharmacy
I was struggling with just 1 part of applying the app to our site last Sunday and a simple request to support resulted in the problem being solved in minutes. Quite a result on a Sunday evening. I only wish I had sent the request sooner rather than struggling in the first place.
An excellent service and app
Thanks for your review! We pride ourselves on quick resolution times for support so it's great to hear we were able to help you out!
No doubt app works better, store provides instant delivery and it calculates to the point.
Only thing is that even after disabling the services for a month they kept charging just because application was still installed. They should make it clear and write it somewhere that we need to delete app to stop charges. It felt like scam but app is worth for the money they charge.
Thanks so much for your feedback. I understand how you feel, and I would like to clarify how app billing works.
After you install an app, Shopify manages billing entirely. Like with any other Shopify app where billing is managed by Shopify, billing will stay active until you uninstall the app. Please see the Shopify app charges article for more information: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Good news is that we keep your settings when you uninstall the app. You can safely uninstall it when you don’t need it, and then re-install when it’s the right time.
We have tried to reach you via telephone to clarify, but unfortunately no one picked up our call. Please reach out to firstname.lastname@example.org if you have any more questions or concerns—we would be happy to help.
Wishing you all the best,
This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!