Reviews (122)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 5, 2026

The best delivery/pick up app for my flower shop! User friendly and their customer service is sooooo good!

Field Trip Flowers
United States
Over 1 year using the app
Zapiet replied April 6, 2026

It was so great chatting with you and I'm so pleased to hear that our Zapiet - Rates by Distance app is working so well for your flower shop!

I really appreciate the time you took to leave a wonderful review and of course, if you need any further assistance or have any questions, please do not hesitate to send a message.

Kind regards,
Srivastav

July 13, 2026

Lots of great features!

Sense of Taste
Australia
About 2 years using the app
June 4, 2026

yes very helpful and persistant and patient :)

Harley & Rose Florist
Australia
About 3 years using the app
Zapiet replied June 5, 2026

Hello Sandra,

Thank you for the wonderful review! We’re so glad we could help and that your experience with our support team was a positive one. Your feedback means a lot to us, and we truly appreciate your patience throughout the process. Please don’t hesitate to reach out if there’s ever anything else we can assist you with.

Best wishes,
Rutvik

March 20, 2026

Genesis was fantastic to work with! Provided exceptional assistance and went above and beyond our initial inquiry.

Wild North Flowers
Canada
About 3 years using the app
Zapiet replied March 21, 2026

Hi Jennifer,

Thank you so much for the 5-star review!

If you ever need more help, please reach out. We are always happy to help your business grow!

Best regards,
Genesis

July 1, 2026

aplikace funguje dobře, na podpoře velmi ochotný pan Rutvik, který mi pomohl vyřešit můj problém

Dovez Jídlo
Czechia
About 11 hours using the app
May 14, 2026

got everything set up perfectly for me, incredible customer support

THE COUCH GIRL
United States
About 3 hours using the app
Zapiet replied May 16, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad I could help get everything set up perfectly for your store and make the process smooth and stress-free. It’s great to know Rates by Distance is now configured to support your delivery pricing exactly the way you need for your business.

Your kind words about the support truly mean a lot, and if you ever need any further assistance with your setup or delivery configurations, I’m always here and happy to help.

Srivastav

May 5, 2026

she fixed my issue in 1 minute and was great

Shop Foxies Bakeshop
Canada
Over 4 years using the app
Zapiet replied May 6, 2026

Hi there!

Thank you for taking the time to leave such a great review.

I'm thrilled we could get your checkout page updated so fast. It was a pleasure assisting you, and I wish you nothing but the best with your local deliveries!

Happy selling!
Genesis

March 12, 2026

Betty was amazing in giving exactly the kind of support we needed...friendly and approachable and understood what we asked of her. Thanks Betty!

Edwards Providore
Australia
About 5 years using the app
Zapiet replied March 13, 2026

Hi Tania!
 
Thank you so much for your kind review! I’m really glad I could assist you today. Please feel free to reach out anytime you need support!
 
Best regards
Betty 

May 2, 2026

Srivastav awesome! thx for quick and easy assist!

Love Flowers
United States
Over 1 year using the app
Zapiet replied May 3, 2026

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words and I’m really glad I could assist you quickly and make everything easy to set up. It’s great to know Rates by Distance is now working smoothly for your store, helping you manage delivery pricing accurately based on distance.

If you ever need any further assistance or want to fine-tune your setup, I’m always here and happy to help.

Srivastav

March 11, 2026

Very Good and patient support. By Salaj. Thank you so very much for all the time you spent to correct all my mistakes and make it easy for us to be up and functioning.
Natalie

Adela Flora
United States
6 days using the app
Zapiet replied March 12, 2026

Hi Natalie,

Thank you so much for the 5-Star Review and for sharing such kind feedback. I truly appreciate your patience and the trust you placed in me while we worked through everything together. I’m glad I could make things easier for you and get everything up and running smoothly. Your words mean a lot and encourage me to keep delivering the best support possible.

Warm regards,
Salaj