Reviews (77)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 27, 2020

All I can say is the time and effort that goes into not only the app and the back end, but the customer service has been fantastic. I run a local business utilising Shopify and I wanted to charge free delivery up to 3 miles, £3 delivery between 3-10 miles and over 10 miles it will add £0.10 pence per mile! Delivery by distance made this happen with ease and efficiency and it is so simple for my customers at checkout.

I had an issue, (Not with the app) where i accidentally deleted some settings and the team at Zapiet resolved my issue within less than 12 hours with minimal to no implication on my customers. I want to say a massive thank you to Andy Cargill! We're making it happen!

If you run a business that offers delivery and you need custom settings, this is the app you need!

The Sweet Treat Box
United Kingdom
5 months using the app
January 3, 2022

Great customer service and a very functional app! I look forward to working with Zapiet in the future.

Roots to Fruits Nursery
United States
5 months using the app
March 9, 2018

This app is exactly what I've been looking for! We mill, sell and deliver hardwood lumber products, both locally and regionally, using our own trucks and drivers (https://croleyhardwoods.com). I have tried several other shipping rate apps searching for this simple function and none of them offer the ability calculate your own rates by distance. All the other apps just assume you use third party shipping companies. I had a few questions about functionality while setting up the app and testing it and support was all over it. They responded quickly and answered all my questions. Highly Recommended App & Developer!

Jacksonville Sawmill Llc
United States
4 months using the app
May 14, 2020

The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.

GnuSante.Creations
Canada
4 months using the app
November 4, 2020

I used this app combined with Pickup + Delivery and it is working like a charm. I also want to thank Zapiet's support team for their quick answers every time I had a question or something to fix. I was very unsatisfied with other apps for deliveries and pickup until I start working with Zapiet, I highly recommend their services.

Fish to Go
Switzerland
4 months using the app
Zapiet replied November 4, 2020

Hi guys,

It was a pleasure for me to make sure that your settings was reflecting your needs. Really happy that both our apps are a great help for your store!

Don't hesitate to reach back to us, if there is anything else we can help you with.

Sandy

October 26, 2022

The app works with Shopify 2.0. The customer support is great! Very fast and happy to help with implementation in the store. I can only recommend this app!

Veldengras
Netherlands
4 months using the app
February 17, 2021

We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.

Great Park Farm
United Kingdom
3 months using the app
Zapiet replied February 17, 2021

Hi Will,

Thank you very much for your lovely review!

I'm glad you enjoy using our app and that we have been able to help you out with setting up.

Have a great day!

Flora

Edited March 26, 2020

Great customer service and fast communication! App is a great add on to manage custom delivery rates.

ASAP Foods
Canada
3 months using the app
December 27, 2022

It might be confusing sometimes, but the support team is always there to help and whilst ur doing something else they even work on ur website about the issues!

Houtnhak
Netherlands
3 months using the app
November 11, 2020

Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!

Reemie's Cakes
United Kingdom
About 2 months using the app
Zapiet replied November 11, 2020

Hi there,

It was a pleasure to help you get your store up and running! Please reach out if you ever need help with anything else :)

All the best and have a great day!

Flora