Reviews (54)
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Zapiet has been an amazing addition to our store & operations for years (both their Rates by Distance app and their Pickup+Delivery app). Easy to install and integrate... nice professional customer-facing look. The support provided by Zapiet is amazing! They answer at all hours and go above and beyond to make sure they find the best (in our case.. customized) solutions for whatever we're trying to accomplish. Highly recommend.
Hi Amber,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that both our Rates by Distance app and Pickup + Delivery app have been such valuable additions to your store over the years.
Your kind words about our support truly means a lot. We're always here to help, no matter the time, and it's our pleasure to find the best tailored solutions for your needs.
We’re happy to be part of your journey!
Warm regards,
Betty
I almost gave up on Zapiet. It was not until Jeanette from the tech support team helped me out tremendously with my issues. That kept me as a Zapiet customer. Honestly Zapiet is worth every penny just for the customer service and support. Tech support from people like Jeanette and Krystabel make Zapiet a great plugin and service. I highly recommend it!
Thank you so much for your kind words, Marc — it truly means a lot. I'm really glad I could help and that we were able to get everything sorted out. We're glad to have customers like you, and I’m happy you're continuing with Zapiet. If you ever need anything else, don’t hesitate to reach out — we’re always here to support you!
-Jeanette
Shopify and its third party apps are not always the most intuitive, but Zapiet always has good support and they will stay with you until the problem is solved.
Hey Blair,
Appreciate your positive feedback! Awesome we got the local delivery rates appear on your draft order! Also, we got the Sami B2B lock is back in action on your live store, right where it belongs!
Feel free to message back anytime!
Warm regards,
Angelo
This app makes it SO easy to charge the correct amount for mileage, set up is easy and customer service is wonderful! I will never not have this app.
Thank you so much Allison for taking the time to leave this review, I really appreciate it!
I'm so glad that I was able to help and get the correct rate from our Delivery Rates by Distance app to appear at checkout so that your customer's are charged the correct amount according to mileage from your store.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
amazing help! super easy to follow
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Rates by Distances and the Google Maps API!!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me (:
Leo
Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!
Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨
-Jeanette
Their support is prompt
Hey there!
Thanks a ton for the kind words! I’m really happy to hear your rates are up and running smoothly after the changes we made!
Take care,
Angelo
Really impressive support, high quality ! Thanks !
Hi there!
Thank you so much for leaving another fantastic review. It was a pleasure assisting you with setting up your rates in our Zapiet - Rates by Distance app. Please don't hesitate to contact us if you need anything else.
Best regards
Betty
Réponse éfficace
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was a true pleasure to assist you, and I'm glad we were able to set up Rates by Distances and the Google API, ensuring they're working properly.
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Customer support is great
Hi Jon,
It was a pleasure chatting and helping you with the rates for our Delivery Rates by Distance app!
If you have any questions or need any assistance down the road, please do not hesitate to send us a message.
Warm regards,
Jessica