Reviews (79)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
February 5, 2025

This app makes it SO easy to charge the correct amount for mileage, set up is easy and customer service is wonderful! I will never not have this app.

Floret + Foliage
United States
Almost 2 years using the app
Zapiet replied February 7, 2025

Thank you so much Allison for taking the time to leave this review, I really appreciate it!

I'm so glad that I was able to help and get the correct rate from our Delivery Rates by Distance app to appear at checkout so that your customer's are charged the correct amount according to mileage from your store.

If you have any questions or need any further assistance, please do not hesitate to reach out.

Cheers,

Jessica

October 3, 2024

Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!

Fresh by 4Roots
United States
Over 1 year using the app
Zapiet replied October 8, 2024

Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨

-Jeanette

March 20, 2024

Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!

Rococo Floral co.
United States
Over 1 year using the app
Zapiet replied March 25, 2024

Hi Claudia,

Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!

It was wonderful chatting and assisting you to make sure that everything was up and working as expected.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

August 22, 2024

Customer support is great

Liberty Safes Texas
United States
10 months using the app
Zapiet replied August 26, 2024

Hi Jon,

It was a pleasure chatting and helping you with the rates for our Delivery Rates by Distance app!

If you have any questions or need any assistance down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

November 22, 2022

We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!

dbakers Miami
United States
Almost 5 years using the app
Zapiet replied November 23, 2022

Hi Christian,

Thank you so much for your kind words and review.

It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

Edited May 18, 2020

IT's great.I just make the new website with shopify. needing app for delivery furniture depend on miles. This app is really matching up my need. Actually so far I can't looking for other app same this. Wonderful. IF don't have this app. I Can't make checkout for customer. Because the distance is very important and give the shipping fee. also the fee is quite cheap. I RECOMMEND using this , especially for Furniture or Big product like this. Thanks developer.

Malenzzi Modern Italian Decor
United States
About 4 years using the app
June 19, 2021

We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!

Homestead Buildings & Sheds
United States
Over 3 years using the app
Zapiet replied June 23, 2021

Hi there,

Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.

Best wishes,

Bogi

January 18, 2023

After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!

County Line Florals
United States
Over 3 years using the app
July 27, 2023

Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.

TDF Furniture
United States
Over 3 years using the app
Zapiet replied July 31, 2023

Hi there,

Thank you for your review, it is much appreciated

It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

February 21, 2024

Great Customer service!!!!

BlumenCalovini
Austria
About 3 years using the app
Zapiet replied February 23, 2024

Hi Mathias,

Thank you for taking the time to leave a review for our Delivery Rates by Distance app

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica