Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 20, 2020

Great customer support!!! And the app is exactly what I needed for my business. Thank you very much!

CREMMA Pastelería
Argentina
3 months using the app
March 9, 2020

This is the only app that can set shipping rates based on zip codes, extremely useful in countries where regions are messed up and carriers do not have integration plans with shopify (Philippines-Thailand-Indonesia and others). The support is Great !! They are very kind and fast :) A+++

NIYO&CO. PHILIPPINES
Philippines
About 2 months using the app
August 21, 2020

Great and prompt support got the app in no time working even though Shopify was down and was causing issues

Assorted
India
10 days using the app
February 24, 2021

What another great App by Zapiet!...We use the Store pickup & delivery app and this app and they are both excellent! There support is spot on, when ever i have reached out to them on there Facebook page have always replied almost instantly! Sam is a legend and has helped me out no end with anything i did not understand or any issues. Zapiet is by far my favourite App provider and just wish they would bring out more!!!

Pet Products R Us
United Kingdom
7 days using the app
July 7, 2021

This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.

Bien Cuit Provisions
United States
7 days using the app
Zapiet replied July 10, 2021

Hi there,

Thank you very much for your kind words and the lovely review. It was great chatting with you and helping you set up our Delivery Rates by Zip Code app for your shipping needs.

If you have any questions down the road or need any assistance, please jump on our live chat and we will be happy to help .

Cheers,
Jessica

Edited March 30, 2021

Unfortunately, Shopify subscriptions do not recognize the Shopify delivery. This app is solving our problem! We are now able to offer our immediate zipcodes free delivery and then shipping for the rest of the US. I had trouble setting it up and the customer service was really great and quick! Recommended if you need this feature.

Bump 'n Grind
United States
6 days using the app
Zapiet replied March 30, 2021

Hi there,

Thanks for the kind review.

I'm glad that you have found our team helpful in regards to getting all your questions answered and making an improved user experience within your store.

You know where we are if you need any more help!

Jayne

May 19, 2022

Jessica is great at customer service! Very nice and knowledgeable and personable. The customer service for Zapiet apps is fast and great.

Barnegat Oyster
United States
3 days using the app
Zapiet replied May 19, 2022

Thank you so much for your kind words and review!

It was so nice chatting with you earlier today and as I mentioned, please do reach back out if you have any other questions or need any further assistance.

Best wishes,
Jessica

March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Grow Wild
United Kingdom
2 days using the app
Zapiet replied March 1, 2023

Hi there,

Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today.

If you need anything in the future the whole team is here to help!

Jayne

May 18, 2022

Recientemente instalé la aplicación y quería que durante el período de prueba todo quede funcionando como necesitaba, el servicio y atención ha sido muy útil y directo en cuanto a las respuestas a todas mis dudas por lo que definitivamente la conservaré.

Skin & Tonic
Mexico
1 day using the app
Zapiet replied May 18, 2022

Buenas tardes,

Fue muy agradable conversar con usted hoy y prepararlo todo con nuestra aplicación Delivery Rates by Zip Code. Me alegra mucho saber que está funcionando para usted y las necesidades de su tienda.

Si tiene alguna otra pregunta, no dude en enviarnos un mensaje.

Gracias,
Jessica

June 10, 2020

Highly recommend. Being a UK store owner i needed to split mainland post codes from Northern Ireland, Scottish Highlands, Isle of Man etc. Shopify don't currently have this option on there shipping rates even though people have asked for it for the last 7 years. However this app is a game changer, easy to use and it helped me set all the postcode zones up effortlessly. i have tried all the other apps that offer a similar system, Parelify, better shipping etc but by far this was the best. Great Job Guys!

Choice Handles
United Kingdom
About 23 hours using the app