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Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
November 8, 2023

The support team get to you right away when there'sm an issue.

Roger Beck Florist
United States
Almost 5 years using the app
Zapiet replied November 10, 2023

Hi there,

Thank you very much for your review!

I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,

October 24, 2023

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

FIORI Oakville
4 months using the app
Zapiet replied October 25, 2023

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team.

If you ever need more assistance, just give us a shout. We're here for you! 😊🌟

- Jeanette & Klaudia

August 22, 2023

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

United States
6 months using the app
Zapiet replied August 24, 2023

Hi David,

Thank you very much for your review :)

It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app.

If you have any other questions or need any further assistance, please do let us know.

Kind regards,

Edited March 29, 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Flower Bar
United States
About 4 years using the app
Zapiet replied March 29, 2023

Hey there!

It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today

Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out.



March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Grow Wild
United Kingdom
2 days using the app
Zapiet replied March 1, 2023

Hi there,

Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today.

If you need anything in the future the whole team is here to help!


December 15, 2020

Had a problem with managing Zip Codes and chatted with Marija in support. She was amazing! Explained everything in detail and also helped in troubleshooting the issue and fixing it. 5 starts just for customer service they offer. The app is great too.

Fresh Cuts Direct
About 3 years using the app
Edited July 21, 2020

Easy to use App with great customer support! I used this app to target free delivery rates for particular postal codes. It worked like a charm after some help from the support :) The support was prompt, provided clear instructions, and helped with resolving my issue within hours. Thank you so much for this great looking App that was straightforward to setup.

Yurek Home Healthcare
Almost 3 years using the app
February 8, 2020

Steph and Robert did really help us explaining how it works and helped us setting up with our shopify store. It is working as expected. Very easy to get in touch with them and they understood what we need and have suggested options. app looks very helpful .. Looking forward to using it more and more.

Liquorkart Australia
Over 2 years using the app
May 26, 2022

With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.

Furniture Factory Portsmouth
United Kingdom
Over 2 years using the app
Zapiet replied June 1, 2022

Thank you so much for the review! Our dev team is always hard at work with improvements such as this and this kind of feedback goes a long way for the whole team.


March 15, 2022

Flora resolved my minor issue within 5 minutes! Excited to start selling and for our customers to be able to have our products delivered

Lil Starts Online Farmstand
United States
Over 2 years using the app
Zapiet replied March 15, 2022

Hi Lillian,

Thank you very much for your lovely review!

I am glad I was able to help you get set up today. Please don't hesitate to reach out should you need anything else.

All the best,