Reviews (130)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost conversions and build customer trust by providing clear delivery timelines, which also helps reduce cart abandonment. It is easy to install, user-friendly, and offers customizable features that support different products and languages. The app integrates well into various website sections with tools like countdown timers and estimated delivery dates. Merchants appreciate the responsive and efficient customer support, especially highlighting the helpfulness of the support team in making quick adjustments and customizations for better integration. The app is noted for its reliable performance and effective features, making it a valuable addition to merchant platforms.

March 9, 2024

it doesnt work, I can't contact with support

b2b-Beautiona
Poland
4 months using the app
LAUNCHTIP replied March 11, 2024

Hi b2b-Beautonia,

We have checked your store and can see the timer is active and loading well.

We could not see any support tickets or request. We have reached out to you with confirmation of the above as well as some handy support guides to get you up and running.

If you require anymore assistance, simply reply to our support ticket. You can also reach our support from either this App Store Page or from within Delivery Timer.

Kind regards,

Chloe

February 8, 2022

cannot understand the etic they use on the usage fee as it seems it's more expensive then what really does

Pudaier Beauty
United Kingdom
2 months using the app
LAUNCHTIP replied February 9, 2022

Hey Pudaier Beauty, thanks for your feedback!

Our pricing simply reflects the value we offer with Delivery Timer. It is outlined clearly on our pricing page and in the confirmation charge all our merchants accept before accessing Delivery Timer. We feel your 1 star review is a harsh reflection of this however we will take it in our stride :)

Whilst it can be a tricky concept for some merchants to understand, Delivery Timer results in increased conversions, helps to manage customer expectations and reduces customer service.

It’s these reasons alone that have allowed us to grow to 1,000s of amazing and wonderful merchants finding success with Delivery Timer.

Wishing you success with your store,

Chloe @ LAUNCHTIP