Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost conversions and build customer trust by providing clear delivery timelines, which also helps reduce cart abandonment. It is easy to install, user-friendly, and offers customizable features that support different products and languages. The app integrates well into various website sections with tools like countdown timers and estimated delivery dates. Merchants appreciate the responsive and efficient customer support, especially highlighting the helpfulness of the support team in making quick adjustments and customizations for better integration. The app is noted for its reliable performance and effective features, making it a valuable addition to merchant platforms.
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it doesnt work, I can't contact with support
Hi b2b-Beautonia,
We have checked your store and can see the timer is active and loading well.
We could not see any support tickets or request. We have reached out to you with confirmation of the above as well as some handy support guides to get you up and running.
If you require anymore assistance, simply reply to our support ticket. You can also reach our support from either this App Store Page or from within Delivery Timer.
Kind regards,
Chloe
The app is malfunctioning and not displaying on my product page.
Hey there!
Thanks for your feedback. After checking your store it looks like the app was loading just fine but if you want to reach out to our support for any assistance then please do.
We also have support documentation on our website to help you get up and running.
Kind regards,
Chloe @ LAUNCHTIP
cannot understand the etic they use on the usage fee as it seems it's more expensive then what really does
Hey Pudaier Beauty, thanks for your feedback!
Our pricing simply reflects the value we offer with Delivery Timer. It is outlined clearly on our pricing page and in the confirmation charge all our merchants accept before accessing Delivery Timer. We feel your 1 star review is a harsh reflection of this however we will take it in our stride :)
Whilst it can be a tricky concept for some merchants to understand, Delivery Timer results in increased conversions, helps to manage customer expectations and reduces customer service.
It’s these reasons alone that have allowed us to grow to 1,000s of amazing and wonderful merchants finding success with Delivery Timer.
Wishing you success with your store,
Chloe @ LAUNCHTIP